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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
479 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 479 reviews

July 21, 2025

Travis was very rude when I was working with a salesperson he wouldn't agree to the deal it felt like he didn't like the Spanish salesperson like they clashed and I got the brunt of it so I left More

by raulhernandez2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elizabeth Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Kost
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2025

I’d like to speak to corporate about my last few experiences I can be reached at 484-951-3271 Mr John Sechler More

by jts3784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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June 05, 2025

I’ve been going to this dealership for a number of years. Recently, I had a great experience working with Dave. He was very helpful and informative, and always pleasant. More

by rdc111
Recommend Dealer
Yes
Employees Worked With
Dave Thomas
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June 04, 2025

We dealt with James for our car buying process. He was excellent from start to finish! More

by Leyden0818
Recommend Dealer
Yes
Employees Worked With
James
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Jun 04, 2025 -

Mercedes-Benz of Lehigh Valley responded

We love seeing 5-star reviews here at Mercedes-Benz of Lehigh Valley! Thanks for sharing your positive experience with James. Safe travels in your new car!

May 31, 2025

Ellis was very informative, helpful and considerate during the whole experience. He also engages in good conversation...you'll know he's listening from beginning to end. I have no complaints! I never h More

by PATATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.....Ellis
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Jun 02, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience with Ellis and the team at Mercedes-Benz of Lehigh Valley! We're delighted to hear that everything went smoothly, and we look forward to serving you again in the future. Enjoy your ride!

May 31, 2025

Great customer service from Ellis! Very thorough, and personable. He is the best service representative I have ever dealt with at your dealership! More

by Terri. Robertson 1460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kordwitz, Jacob Williams, Ron Wood
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Jun 02, 2025 -

Mercedes-Benz of Lehigh Valley responded

Terri, we're delighted to hear that Ellis provided you with exceptional service at Mercedes-Benz of Lehigh Valley! Thank you for sharing your experience and kind words.

May 29, 2025

Vehicle was serviced with last minute appointment prior to a trip. Completed on time despite the addition of other requested services. More

by Fkuyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin Vargas
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May 30, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're glad to hear that our team at Mercedes-Benz of Lehigh Valley could accommodate your last-minute service needs and get everything done on time. Safe travels!

May 28, 2025

The process was really smooth, I was an out-of-State buyer and they had everything ready when I got there. Pre-sale communications were excellent. More

by DE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Lewis
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May 29, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that your out-of-state purchase went smoothly at Mercedes-Benz of Lehigh Valley! Our team is committed to providing excellent communication and a seamless experience. Enjoy your new vehicle!

May 27, 2025

Great attention and very detailed service. The MB Rep. was very helpful and extremely nice just like all staff members. More

by ws69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin Vargas
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May 27, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided attentive and detailed service. We appreciate your kind words and look forward to serving you again in the future!

May 24, 2025

Great group of people, always accommodate our needs. Prompt service department, on top of their game More

by Aasim Saber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick,
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May 27, 2025 -

Mercedes-Benz of Lehigh Valley responded

Aasim, thanks for choosing Mercedes-Benz of Lehigh Valley. We are here to help with all of your automotive needs!

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