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Mercedes-Benz of Laguna Niguel - Service Center

Laguna Niguel, CA

4.6
333 Reviews

333 Reviews of Mercedes-Benz of Laguna Niguel - Service Center

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October 04, 2023

Great service for warranty issue. Previous visit took three hours for a scheduled oil change… More

by Rowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
September 30, 2023

Very friendly and very professional staff , good timing and reasonable prize,. Special thanks to mr. Tarek . More

by wais ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanks to Tarek - service manager
September 29, 2023

Great dealership and Sprinter experts Jesse the service write for me a quick appointment and all the work was done quickly They also provide transportation both ways while your car is in for service A More

by MikeB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
September 15, 2023

Excellent service and very professional team, from the Schedulers to the lot attendants. Our Service Advisor, John Mosqueda, is the BEST! More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
September 08, 2023

I have been to MB of Laguna Nigel for service twice now. I received excellent service both times. I recommend them to service your Mercedes. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John M. Service advisor
September 05, 2023

Above and beyond was the service I received from the professional staff I encountered. Highly recommend if you desire excellence More

by bryosb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
August 28, 2023

Took car in for battery drain. They promised PMI and literally didn’t do any of it! I was even told they’ll do a car wash which didn’t get done but charged me $135! Friendly ass More

by Samheydari83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey
August 24, 2023

Location was difficult to find. Confusing what town it is in. Happy when I finally found it. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Checking in and out. Service was great
August 17, 2023

Excellent service with professionals of a high caliber. Devin Rhoades provided exceptional assistance and advice. Thank you. More

by Sulhjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reza Etemad
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Great and fair service experience. Loaner car provided and quick repair provided. Also, my car was retuned nice a clean More

by GARYBCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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