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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,601 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,601 reviews

February 06, 2018

Smooth car buying experience James Flood was very nice and helpful throughout the entire process. It really takes the stress out of car buying experience. I am very happy with my More

by Nadiabenraiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Hashemi, Jane Choi, James Flood
Feb 07, 2018 -

Mercedes-Benz of Laguna Niguel responded

Hi Nadia we appreciate the time you took out of your day to leave this 5-star rating. Thank you! We are so pleased to hear that your experience with James was a great one!

February 05, 2018

Great! Great customer service from both salespeople and staff. I had a lot of questions and they were able to answer all of them. Awesome! Awesome! Awesome! More

by Candess123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sweeney
Feb 07, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to leave this 5-star review! We are happy to hear that our team at Mercedes-Benz of Laguna Niguel were able to provide you with such an exceptional experience!

February 04, 2018

Friendly and customer focused Family owned. Warm and very friendly. Top it all fair pricing. Highly recommend. The car buying experience was very smooth and comfortable. Large lot More

by Chacko Jacob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hashemi
February 04, 2018

"Friendly and customer focused " - Chacko Jacob Family owned. Warm and very friendly. Top it all fair pricing. Highly recommend. The car buying experience was very smooth and comfortable. Large More

by Chacko Jacob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Mercedes-Benz of Laguna Niguel responded

Hello Chacko! Thank you so much for leaving this 5-star rating! We appreciate your business and look forward to assisting you in the future! Happy motoring!!

February 02, 2018

Needed a car I called to see if they had a nice used car that would work for me. Steve & Kurt both helped me find a car that suited me & my life style. A certified More

by Car10car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Turner, Kurt Meier
Feb 07, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your five star experience! We are pleased that Steve and Kurt were able to assist you with a perfectly suited Mercedes Benz!! Enjoy your new ride!

January 30, 2018

Didn't Intend to buy. I had no intention of buying a car when I pulled into the dealership. I hadn't even decided on a brand. One and one-half hours later I was driving a More

by J.living
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to leave this 5-star rating! We are happy knowing your experience with Kosta at Mercedes-Benz of Laguna Niguel was a pleasant one. We appreciate your business and look forward to assisting you in the future. Happy Motoring!!

January 30, 2018

Amazing Experience I had the pleasure of buying a new CLA250. The process was seamless and the staff were extremely professional and understanding. I will highly recomme More

by MercedesGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hirshman
Feb 07, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for your five star review!! We are so happy to know that our team at Mercedes Benz of Laguna Niguel has left a good impression. Enjoy your new CLA250!!

January 23, 2018

Great and Excellent Experience With Jessey Gutierrez I remember when the first time we brought our car GLK 350 2015 last December 2015. The engine I con on the dash board has a light. Me and my wife wo More

by fortune25041
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
January 20, 2018

Satisfaction Guaranteed!! This was our 2nd purchase from Mercedes-Benz of Laguna Niguel, in as many years. We were once again taken care of and treated like family! Our sales More

by mfbarrett23@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rhine, Ramsay Jerome
Feb 07, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for your five star review! We are excited to hear that Tim and Ramsay were able to provide you a "best or nothing" experience here at Mercedes Benz of Laguna Niguel! We appreciate your business and look forward to assisting you again in the future!

January 20, 2018

Great experience in buying a car! Kosta Spektor our salesman was great! We told him what we wanted and the price we wanted to pay and he delivered. Would recommend him to anyone in the More

by Newcar2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Romo
Feb 07, 2018 -

Mercedes-Benz of Laguna Niguel responded

We appreciate the time you took out of your day to leave this 5-star rating. Thank you!

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