Back

Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
Contact Dealership

1 Star Drive

Laguna Niguel, CA

92677

Directions

By Type

Showing 1,614 reviews

August 03, 2018

Salesperson Great experience He was so helpful and I was sure he cared about the customer Thank You Tim Customer Service is the key to a successful Company More

by Susan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhine
Aug 29, 2018 -

Mercedes-Benz of Laguna Niguel responded

Hello Susan123, We appreciate the time you took to share your five star experience that you recently had working with Tim here at the dealership. We value your feedback and truly appreciate your business!! Thank you!! Best, Kim Durham Client Care Specialist Mercedes-Benz of Laguna Niguel 949.347.3938

July 31, 2018

Outstanding!!! Derek provided outstanding sales & support. Had all the answers and information I needed. He was a pleasure to work with and I look forward to worki More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Nguyen
Aug 29, 2018 -

Mercedes-Benz of Laguna Niguel responded

Rick - Thank you for leaving Mercedes-Benz of Laguna Niguel a 5-star review on Dealer Rater. We are so pleased to hear you had a wonderful car-buying experience with Derek. Your feedback is extremely valuable to us, and we thank you for choosing Mercedes-Benz of Laguna Niguel.

July 23, 2018

Perfect experience We made an appointment with Mark Hanson. My husband let him know exactly what we were looking for prior to our appointment. Mark absolutely listened More

by sandy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hansen
Jul 24, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5-star review on Dealer Rater. Your positive feedback is extremely valuable to us. Please let us know how else we can further assist you with your new vehicle. In the meantime, enjoy!

July 20, 2018

Very helpful! Bernie helped me out through the sale process of my smartcar and also later on to recover a lost item I left in my old car, definitely recommend for s More

by jt80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5-star review on Dealer Rater. Your positive feedback is extremely valuable to us. Please let us know how else we can further assist you with your new vehicle. In the meantime, enjoy!

July 17, 2018

Excellent Experience Everyone I worked with at the dealership, especially Christopher and Cory, was respectful, honest, courteous, and helpful. It was the most hassle free More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McCombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ammar Haque, Christopher White
Jul 24, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for leaving Mercedes-Benz of Laguna Niguel a 5-star review on Dealer Rater. Your positive feedback is extremely valuable to us. We are so pleased to hear you had a pleasant car-buying experience with Christopher and Cory. Please let us know how we can further assist you with your new vehicle. In the meantime, enjoy!

Aug 08, 2018 -

SB responded

Forget my hasty review. Now, I have been trying to reach out to the sales persons and sales managers with follow up needs regarding the purchased car from this dealership with no response from anyone. The salesperson, Cory, asked me of highest rating on the review(s), once the reviews were up, then the people from the dealership apparently no longer care or follow up on one's vehicle needs and unpredictable charge arrived in the mail. I would not consider buying a car from this dealership in the future.

July 12, 2018

Love Mercedes-Benz Laguna Niguel Amir is a brilliant salesman! Extremely knowledgeable, informative and very personable. He takes the time to go over every feature/details of the ca More

by SueBeeHoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Zokaeieh
Jul 24, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5-star review on Dealer Rater. Your positive feedback is extremely valuable to us. We are so glad to hear you had a wonderful experience buying a new car with Amir. Please let us know how else we can further assist you with your new vehicle. In the meantime, enjoy!

July 11, 2018

Great Experience for first time car buyer I recently just purchased my first car from Ben Hirshman. He was extremely helpful and enjoyable to work with. I highly recommend him to anyone consid More

by ShannonC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hirshman
Jul 24, 2018 -

Mercedes-Benz of Laguna Niguel responded

Shannon - Thank you for taking the time to leave Mercedes-Benz of Laguna Niguel a 5-star review on Dealer Rater! Your positive feedback is extremely valuable to us. We are so pleased to hear you had a wonderful experience buying a new car from Ben. Please let me know how else we can further assist you with your new vehicle. Enjoy!

July 10, 2018

The last new car Buy Could not have asked for better service from all team members associated with the sale of this new car to me. Everyone was extremely polite, courteous More

by Jetman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Cho, James Flood
Jul 24, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for leaving Mercedes-Benz of Laguna Niguel a 5-star review on Dealer Rater. Your positive feedback and recommendation is extremely valuable to us. Please let us know how we can further assist you with your new vehicle. In the meantime, please enjoy!

July 05, 2018

MBLN Ho Yi is excellent Amazingly courteous. Great knowledge of the cars. Came in and immediately received support. When it came to making a deal, they were very direct and d More

by jpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ho Yi
Jul 24, 2018 -

Mercedes-Benz of Laguna Niguel responded

Thank you for leaving Mercedes-Benz of Laguna Niguel a 5-star review on Dealer Rater. We are so pleased to hear you had an amazing experience buying a new car with Ho Yi. We appreciate your positive feedback, and thank you for choosing Mercedes-Benz of Laguna Niguel.

July 04, 2018

See Sweeney for an outstanding buying experience!!!! I just recently made a first time purchase of a Mercedes-Benz. This guy, is hands down THE BEST dealer I’ve ever had the pleasure of working with. He More

by Jpearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sweeney
Jul 24, 2018 -

Mercedes-Benz of Laguna Niguel responded

We appreciate you taking the time to leave Mercedes-Benz of Laguna Niguel a 5-star review on Dealer Rater. Your positive feedback is extremely valuable to us. Thank you for choosing our dealership, and we hope you enjoy your new car!

...
89
...