Mercedes-Benz of Laguna Niguel

Excellent customer service Josh Sweeney was most pleasant, very professional and friendly, Josh made me feel comfortable right away, he explained all features of the car in de Josh Sweeney was most pleasant, very professional and friendly, Josh made me feel comfortable right away, he explained all features of the car in detail and great knowledge, I enjoyed my visit thanks to Josh. More

Highly Recommend Mercedes Benz Laguna Niguel! If you are in the market for a new or certified pre-owned Mercedes this is the place to go. They have a huge inventory. Easily the most stress-free, If you are in the market for a new or certified pre-owned Mercedes this is the place to go. They have a huge inventory. Easily the most stress-free, relaxing experience we've ever had while purchasing a car! Highly recommend Ho Yi, our sales representative. He was professional, knowledgeable and courteous. No haggling, no pressure, just the best deal we could get. From start to finish (in record time, by the way) a great experience! More

3 peat customer Bernie Mendes is the best. He works hard to keep you coming back. As a three time repeat customer he has never disappointed. My family and I will b Bernie Mendes is the best. He works hard to keep you coming back. As a three time repeat customer he has never disappointed. My family and I will be back for sure. More

Beware of the old car sales tactics by salesmen Last September 15th I had an appointment with the online sales manager and drove to the showroom for our appointment and his was tied up and I was pas Last September 15th I had an appointment with the online sales manager and drove to the showroom for our appointment and his was tied up and I was passed onto a young salesman who was very polite doing all he could to answer my questions. When it came to the details of the committed trade in price on my older Mercedes , that the online manager assured me no problem, "we want to do all we can to earn my business", as it was nicely restored, the dynamics changed and I was politely worked over by 6 other salesmen and worn down while I was trying to lease my new E-400. By the time I was completed with 4 feet of contract paper and needed my attorney to review the contents printed by the F & I manager who neither discounted the selling price by the expected amount, nor did I receive the trade in amount as told earlier. Deception and old tactics to separate the buyer from the contents of his wallet still are alive and well. I was shorted by $3,500.00 after the combined trade in and discount were merged together. As a previous customer of Andre years back, this manner of business now is pitiful as it was mentioned that the treatment is on the orders of the GM. Shopping customers Beware! It doesn't matter whether it is a Mercedes or a Ford. More

Great Experience! I bought my CPO Mercedes sight unseen from Cory McCombs. He was friendly, but more important, efficient and business-like. I received quick responses I bought my CPO Mercedes sight unseen from Cory McCombs. He was friendly, but more important, efficient and business-like. I received quick responses to all my questions, and was completely satisfied with his help. He arranged shipping, and I have the car now without any problems. I recommend Cory to anyone. More

Excellent service I Had a car in mind when searching around. I was referred to them by my credit union. I asked Bernie if he had the car I was looking for and he came t I Had a car in mind when searching around. I was referred to them by my credit union. I asked Bernie if he had the car I was looking for and he came through that day with exactly what I was looking for! He brought my price down below all the other competitors and worked with me to get the price I was looking for. He provided excellent customer service and no pressure at all! I felt comfortable with him from start to the finish with buying my vehicle! Financing and signing all the paperwork went very smooth and easy. I also felt comfortable with them without any pressure! I definitely recommend MBLN in buying your vehicle! More

Great, no pressure experience buying a car at MBLN My girlfriend and I went to Mercedes Benz of Laguna Niguel (MBLN) to look at the 2018 C class. Derek Nguyen introduced himself to us and was very inf My girlfriend and I went to Mercedes Benz of Laguna Niguel (MBLN) to look at the 2018 C class. Derek Nguyen introduced himself to us and was very informative from the start. He also never once pushed us or made us feel that he wasn't going to let us leave without signing. We actually left that day and came back a week later and Derek put us in a beautiful, new C300. We couldn't be happier with the entire experience. More

Best car buying experience ever Our recent purchase at Mercedes Benz Laguna Niguel was excellent. The #1 reason was the outstanding service from Ben Hirshman. We've purchased many Our recent purchase at Mercedes Benz Laguna Niguel was excellent. The #1 reason was the outstanding service from Ben Hirshman. We've purchased many vehicles in our lives and can with complete confidence say that this was seriously the best experience by far due to Ben's knowledge, understanding, listening skills, and effective and efficient ability to get us what we wanted and more; and in the fastest time ever! Also, Jane, in finance was remarkably prepared, clear, and got us everything we needed with tremendous skill and grace. Thank you to Ben and Jane! LT More

Mercedes Benz Dream Car I’ve been purchasing Mercedes cars for years now and ALWAYS from the Laguna Niguel dealership: awesome place and fabulous service! Special thanks and I’ve been purchasing Mercedes cars for years now and ALWAYS from the Laguna Niguel dealership: awesome place and fabulous service! Special thanks and appreciation go to Kevin Marlowe, the man who makes the sales process a pleasure: knowledgeable, very helpful and super efficient!!!!! Thank you Mercedes Benz of Laguna Niguel!!!!! More

Everything is excellent so far It’s only 3 days since I purchased this car. It is too early to review but so everything so good. It is nice to deliver to my house by sales agent It’s only 3 days since I purchased this car. It is too early to review but so everything so good. It is nice to deliver to my house by sales agent More