Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 1,550 reviews
I had a GREAT experience working with Tomas Donnelly last weekend when looking to buy a new car. He had the car I was interested in waiting for me when I arrived. He took me through the details of the car fr weekend when looking to buy a new car. He had the car I was interested in waiting for me when I arrived. He took me through the details of the car front and back, inside and out with a relaxed no pressure style. MBLN was my first stop of the day, so I left to check out a few other cars before making my decision. He texted me later in the day to follow up and we ended up handling everything (final price, trade-in value & agreement) via text. Since I had dinner reservations and couldn't make it back to the dealership in time before closing, he even personally delivered the car to my house after I got home from dinner and we signed all the docs then. It was a great experience and highly recommend you work with him and MBLN, if in the market for a new car. More
Work is always completed on time. My service advisor, Josh, is honest and professional and is a car guy too. Cars always come back clean. I have had both warrantee work done on my SL550 and repairs and s Josh, is honest and professional and is a car guy too. Cars always come back clean. I have had both warrantee work done on my SL550 and repairs and some overdue restoration work on my 6.2L AMG E63 “TrackPack” sedan. I’m always very happy with the speed and quality of the work. More
I was great to work with Sean. Sean is super enthusiast to introduce to me all functions and specs of the car that I'm looking for. This is my 2nd time to work with him, and the experience remains the same to introduce to me all functions and specs of the car that I'm looking for. This is my 2nd time to work with him, and the experience remains the same. More
The worst experience I’ve ever experienced in my 40 years. They operate without any since of integrity. No real concern on the client. And absolutely no customer service years. They operate without any since of integrity. No real concern on the client. And absolutely no customer service More
I would not take my car anywhere else! The entire staff is highly professional, courteous, and go out of their way to make my visit as comfortable as possible. is highly professional, courteous, and go out of their way to make my visit as comfortable as possible. More
Tarek was great, he did not dismiss my concerns. He uncovered the problem and got it fixed. He assured me that my needs were covered under the warranty uncovered the problem and got it fixed. He assured me that my needs were covered under the warranty More
Had 2 “free” spare screws installed on front end of car that were completely out of spec. Ended up having to buy them. Please don’t offer free parts if they are not OEM Mercedes Benz. that were completely out of spec. Ended up having to buy them. Please don’t offer free parts if they are not OEM Mercedes Benz. More
Yesterday, I dropped off my car at the dealership coz I had a problem with the my left light break. I was just about to park and Cesar Romo was there walking towards my car. Cesar Romo is an awesome Serv had a problem with the my left light break. I was just about to park and Cesar Romo was there walking towards my car. Cesar Romo is an awesome Service Advisor, I told him what I need to fix, he was so quick. I dropped off my car, got a loan car, I was there not more than 10mins, I remember from my past experience with a different dealer, I have to wait like at least 30mins to talked to a Service Advisor, it was a quick car service I’ve ever been to. Great service, great atmosphere.. Thank you Cesar for an awesome service. Oh! And I got a free car wash too.. More
Thank you Gerhard Jurinek , as a first time Mercedes customer I was very impressed. Highly recommended Laguna Niguel Mercedes dealership. Very courteous and family owned. customer I was very impressed. Highly recommended Laguna Niguel Mercedes dealership. Very courteous and family owned. More
Wonderful dealership and hard working sales/service reps. I would highly recommend opening the Service Dept. on the weekends! Battery and installation too expensive for a widow expense! I would highly recommend opening the Service Dept. on the weekends! Battery and installation too expensive for a widow expense! More