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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,614 reviews
October 11, 2021
Excellent communication and service. Techs are knowledgeable and trustworthy. Loaner car always makes life easier while my car is being repay. knowledgeable and trustworthy. Loaner car always makes life easier while my car is being repay. More
by Lynn.yoga
Employees Worked With
Eddie Chavez
October 09, 2021
Excellent service, efficient in/out, clean and courteous. Especially helpful with loaner transportation when the service scheduled had add-ons Especially helpful with loaner transportation when the service scheduled had add-ons More
by ryan
Employees Worked With
October 07, 2021
My Sprinter guy Jesse is awesome!Very helpful and cool! My Sprinter guy Jesse is awesome! Very helpful and cool! Sprinter service is vital for me and along with my C, E and S, I get great service from Jess My Sprinter guy Jesse is awesome! Very helpful and cool! Sprinter service is vital for me and along with my C, E and S, I get great service from Jesse and Josh. Thanks…. More
by dan
October 06, 2021
This is my 1st time at this dealership, I took in my GLE for a coolant problem. They replaced the coolant but I was surprised that they did a full inspection of my car and found what could’ve been a catastr for a coolant problem. They replaced the coolant but I was surprised that they did a full inspection of my car and found what could’ve been a catastrophic issue with my brakes (missing caliper bolt). I don’t want to think of the “what if’s and what could’ve beens”, I’m just very glad and grateful that they actually stand by their motto of 5 star service even when I wasn’t expecting it. The staff treated me like I’m their #1 client and explained in detail what was going on with my car. Devin was very accommodating and helpful. I truly appreciate what they’ve done for me and my car. More
by Harry Parker
Employees Worked With
Devin and Andrew
October 05, 2021
Extremely cordial and very patient with me. Very classy place with nice people to serve you. place with nice people to serve you. More
by Sadams2536
Employees Worked With
October 05, 2021
Excellent service, particularly pleased with Tarek Saba. Promised and delivered repair to my vehicle as promised in a timely and hassle-free manner. Pleasure to deal with. Promised and delivered repair to my vehicle as promised in a timely and hassle-free manner. Pleasure to deal with. More
by Hamid
Employees Worked With
Tarek Saba
October 04, 2021
Bernie Mendez was great as a sales rep. Very polite and friendly and efficiently closed our deal, prepped the new GLE and explained the operation of all the technology. friendly and efficiently closed our deal, prepped the new GLE and explained the operation of all the technology. More
by Rwhiton
Employees Worked With
Bernie Mendez
