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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,491 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,491 reviews

May 25, 2021

Wonderful dealership and hard working sales/service reps. I would highly recommend opening the Service Dept. on the weekends! Battery and installation too expensive for a widow expense! More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee in Service Dept.
Jun 07, 2021 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the kind words, Terry! We’re always looking to perfect our services, so please let us know if there is anything specific we can do to improve!

May 19, 2021

You have to go see Tomas at Mercedes-Benz LN. He knew which car I wanted and called me the minute they got it on the lot. He sent me pictures and answered any and every question in great detail. He expla More

by dwraybuff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Donnelly
May 26, 2021 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the kind words and shoutout! Tomas does great work and we are very glad he found you the perfect car. We are also glad that you appreciated our delivery services. Enjoy your new Mercedes!

May 19, 2021

I have been a customer at Laguna Niguel Mercedes-Benz for over 15 years and have always been completely satisfied with their service and have never been disappointed. Their attention to detail and customer More

by Yo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Mercedes-Benz of Laguna Niguel responded

We cannot express our gratitude for your continued patronage enough! Customers like you are the reason we love this community. We hope to serve you for 15 more years! Happy driving!

May 26, 2021 -

Yo responded

Me too! You’re very welcome. 👍

May 17, 2021

Excellent service from drop off to pickup. Devon always makes the service process easy. The car was ready on the same day and was washed when I came to get it. More

by Steve Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon in Service
May 26, 2021 -

Mercedes-Benz of Laguna Niguel responded

We are glad you’re your service visit was efficient and easy, Steve. Devon is an integral part of the team and will appreciate the shoutout! Let us know if you need any additional service.

May 13, 2021

We were completely satisfied by exclusive attention and professional help of Sean Haifi at Mercedes - Benz of Laguna Niguel. Definitely positive experience, and his work with us was exceptional. We highly More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Haifi
May 19, 2021 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the exceptional review and recommendation, Alex. Let us know if you need anything else ahead of your next service!

May 11, 2021

My sales rep Casey was very helpful and professional. I will definitely bring my car back to this location. Thank you for all your help More

by lopezcindy1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
May 19, 2021 -

Mercedes-Benz of Laguna Niguel responded

We appreciate you taking the time to leave a review and a shoutout, Cindy. Casey does an excellent job every time. See you next time!

May 11, 2021

Devin was great! Kept me updated. Friendly and knowledgeable service. Actually, everyone I encountered was attentive and helpful. I am glad to have my car back running great and all clean! More

by justcalljulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
May 19, 2021 -

Mercedes-Benz of Laguna Niguel responded

We will let Devin and the whole service team know that they are doing a great job. Thank you for the kind words and review, Julie!

April 29, 2021

We purchased a car last weekend and the experience couldn't have been smoother. We worked with Bernie Mendez (Internet Sales) and he was able to make the numbers work and get us into our dream car. Th More

by willysmom7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Mercedes-Benz of Laguna Niguel responded

We are very grateful that you took the time to make such a detailed review! We are absolutely thrilled to have delivered on your dream car. Thank you for the recommendation!

April 28, 2021

Special thanks to Malorie for her assistance. With her Special thanks to Malorie for her assistance. With her tenacious character, I was able to make a deal. She loves what she does and ensures you are co More

by Butterfly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Ramsey and Desk Manager , Malorie Mobley
May 05, 2021 -

Mercedes-Benz of Laguna Niguel responded

We appreciate you taking the time to share your experience at our dealership, Butterfly. Malorie does an excellent job every time. Enjoy your new car!

April 27, 2021

Cory made the sales process so welcoming and easy. He is your go to guy at Mercedes of Laguna Niguel. Huge selection and amazing services! Love my new car! More

by Norm09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McCombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Eckart
May 05, 2021 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the shoutout and 5-star review, Norm! We’ll let Cory know that he’s doing a great job. Let us know whenever you need service for your new vehicle!

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