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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,614 reviews
December 17, 2021
Ceasar Romo has an outstanding service Everything was so Ceasar Romo has an outstanding service Everything was so great I highly recommended him So great Ceasar Romo has an outstanding service Everything was so great I highly recommended him So great More
by rolaalturjuman
Employees Worked With
Ceasar Romo
December 16, 2021
My husband and I lease vehicles from MB Laguna since 2010. Dave Abrams in the sales department has been our rep for some years now and has done a great job meeting our needs. We feel like family every t 2010. Dave Abrams in the sales department has been our rep for some years now and has done a great job meeting our needs. We feel like family every time we come to this dealership, not just a customer. We just traded a vehicle during the weekend, and will return next year to trade the other one. Thank you for everything! More
by Jeni
Employees Worked With
December 10, 2021
Very good service. Josh is on top of the service. I was disappointed that I had to be taken to Enterprise for car rental and there was only one person at Mercedes checking out car rentals. disappointed that I had to be taken to Enterprise for car rental and there was only one person at Mercedes checking out car rentals. More
by Candace
Employees Worked With
Josh in service
December 06, 2021
Very courteous and professional experience. Appreciate the ride to/from home. The maintenance was excellent. Thanks! the ride to/from home. The maintenance was excellent. Thanks! More
by bigrezm1
Employees Worked With
December 03, 2021
I can’t say enough great things about this dealership. I called david abrams and he meet me at service. As I somehow ran over some kind of paint and it was all over my car. He talked to service and lee my called david abrams and he meet me at service. As I somehow ran over some kind of paint and it was all over my car. He talked to service and lee my service advisor took care of my car and it looks stunning. Mark who drives the shuttle drove me to work so I didn’t have to miss anymore time. I was called promptly when my car was finished. Everyone was polite, professional and made me feel like they really cared. This dealership is the cream of the crop. They really know how to treat a customer. Thank you to david, lee, and mark you made all the difference. There were others such as the detail person and the head of service but I don’t remember their names. Thank you, thank you. More
by Thediamondfairy
