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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,491 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 1,491 reviews
June 11, 2021
It is my pleasure working with Cory McCombs. He helped me getting the new 2021 GLE 350 for the wife. He showed us all the great functions that this car has to offer. Without him, we are probably spendin me getting the new 2021 GLE 350 for the wife. He showed us all the great functions that this car has to offer. Without him, we are probably spending hours reading the manual. He kept all the promises that he made. This is the second car I bought from him and definitely will come back. Thank you Cory! More
by Danny
Employees Worked With
Cory McCombs
Helpful June 11, 2021
I had a GREAT experience working with Tomas Donnelly last weekend when looking to buy a new car. He had the car I was interested in waiting for me when I arrived. He took me through the details of the car fr weekend when looking to buy a new car. He had the car I was interested in waiting for me when I arrived. He took me through the details of the car front and back, inside and out with a relaxed no pressure style. MBLN was my first stop of the day, so I left to check out a few other cars before making my decision. He texted me later in the day to follow up and we ended up handling everything (final price, trade-in value & agreement) via text. Since I had dinner reservations and couldn't make it back to the dealership in time before closing, he even personally delivered the car to my house after I got home from dinner and we signed all the docs then. It was a great experience and highly recommend you work with him and MBLN, if in the market for a new car. More
by mmturner88
Employees Worked With
Tomas Donnelly
June 10, 2021
Work is always completed on time. My service advisor, Josh, is honest and professional and is a car guy too. Cars always come back clean. I have had both warrantee work done on my SL550 and repairs and s Josh, is honest and professional and is a car guy too. Cars always come back clean. I have had both warrantee work done on my SL550 and repairs and some overdue restoration work on my 6.2L AMG E63 “TrackPack” sedan. I’m always very happy with the speed and quality of the work. More
by Maustintx
Employees Worked With
Josh
June 09, 2021
I was great to work with Sean. Sean is super enthusiast to introduce to me all functions and specs of the car that I'm looking for. This is my 2nd time to work with him, and the experience remains the same to introduce to me all functions and specs of the car that I'm looking for. This is my 2nd time to work with him, and the experience remains the same. More
by J Lam
Employees Worked With
Sean Haifi
June 08, 2021
The worst experience I’ve ever experienced in my 40 years. They operate without any since of integrity. No real concern on the client. And absolutely no customer service years. They operate without any since of integrity. No real concern on the client. And absolutely no customer service More
by blakesarah
Employees Worked With
June 05, 2021
I would not take my car anywhere else! The entire staff is highly professional, courteous, and go out of their way to make my visit as comfortable as possible. is highly professional, courteous, and go out of their way to make my visit as comfortable as possible. More
by jillb149
Employees Worked With
Eddie Chavez
June 01, 2021
Tarek was great, he did not dismiss my concerns. He uncovered the problem and got it fixed. He assured me that my needs were covered under the warranty uncovered the problem and got it fixed. He assured me that my needs were covered under the warranty More
by jjiorizzo
Employees Worked With
Tarek Saba was great
May 27, 2021
Had 2 “free” spare screws installed on front end of car that were completely out of spec. Ended up having to buy them. Please don’t offer free parts if they are not OEM Mercedes Benz. that were completely out of spec. Ended up having to buy them. Please don’t offer free parts if they are not OEM Mercedes Benz. More
by Tonygarcia17
Employees Worked With
Josh Stein
May 25, 2021
Yesterday, I dropped off my car at the dealership coz I had a problem with the my left light break. I was just about to park and Cesar Romo was there walking towards my car. Cesar Romo is an awesome Serv had a problem with the my left light break. I was just about to park and Cesar Romo was there walking towards my car. Cesar Romo is an awesome Service Advisor, I told him what I need to fix, he was so quick. I dropped off my car, got a loan car, I was there not more than 10mins, I remember from my past experience with a different dealer, I have to wait like at least 30mins to talked to a Service Advisor, it was a quick car service I’ve ever been to. Great service, great atmosphere.. Thank you Cesar for an awesome service. Oh! And I got a free car wash too.. More
by Sherry LB
Employees Worked With
Cesar Romo
May 25, 2021
Thank you Gerhard Jurinek , as a first time Mercedes customer I was very impressed. Highly recommended Laguna Niguel Mercedes dealership. Very courteous and family owned. customer I was very impressed. Highly recommended Laguna Niguel Mercedes dealership. Very courteous and family owned. More
by lollycarole42
Employees Worked With
