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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,491 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 1,491 reviews
June 22, 2021
My husband and I had a very pleasant experience at Mercedes of Laguna Niguel. Our sales person Tony Valle was amazing. Thank you Tony! Mercedes of Laguna Niguel. Our sales person Tony Valle was amazing. Thank you Tony! More
by lourdesa25
Employees Worked With
Helpful June 20, 2021
Been working with Duke over the years and bought my last 2 Mercedes-Benz from him and he gave me the best deal. Recently bought use gle for my sister and he gave us a really good deal. If you go there ask f 2 Mercedes-Benz from him and he gave me the best deal. Recently bought use gle for my sister and he gave us a really good deal. If you go there ask for Duke and you should be all happy if he help you out. More
by Arsalan Amini
Employees Worked With
June 17, 2021
We walk in with the negotiated price honored. And preferred employer program price honored. Quick in and out. The sales person is very nice and patient when introducing the car. preferred employer program price honored. Quick in and out. The sales person is very nice and patient when introducing the car. More
by Ying
Employees Worked With
June 16, 2021
We have been taking our Mercedes to this dealership for 13+ years and have always been highly satisfied. We greatly appreciate the recommended service report they provide, not to mention the courtesy car. 13+ years and have always been highly satisfied. We greatly appreciate the recommended service report they provide, not to mention the courtesy car. The car had been washed and brought right to the door of the service representative. More
by rsvenkerud
Employees Worked With
Lee Hawkins
June 14, 2021
Perfect in every way. From driving the car in, for the Perfect in every way. From driving the car in, for the time estimated, for the service given, and for the loaner, everything was a plus. Perfect in every way. From driving the car in, for the time estimated, for the service given, and for the loaner, everything was a plus. More
by Oneilllawrence11
June 14, 2021
Tony was the fantastic sales consultant who helped me at MB of Laguna Niguel when I got my Benz!!! Tony was patient, honest, informative. He was the best sales consultant there!!! I highly recommend you ask MB of Laguna Niguel when I got my Benz!!! Tony was patient, honest, informative. He was the best sales consultant there!!! I highly recommend you ask for him to help you buy a Benz!!! More
by anart
Employees Worked With
Tony
June 12, 2021
Everything went like clockwork. It was a perfect experience in service! My car was in for an annual checkup… This was my first time at this dealership and I am quite happy! experience in service! My car was in for an annual checkup… This was my first time at this dealership and I am quite happy! More
by Roberta
Employees Worked With
Devin in Service
June 12, 2021
A Pleasant experience from start to finish. David A.(salesman) was extremely professional and friendly. Highly recommend this dealership and its staff members. Will come back for more purchases. A.(salesman) was extremely professional and friendly. Highly recommend this dealership and its staff members. Will come back for more purchases. More
by kevinphan45
Employees Worked With
June 12, 2021
Bernie was awesome! I’ve never had such a smooth, efficient yet fast transaction with any of my past my experiences purchasing a vehicle. I would definitely return to Bernie when I’m ready to purcha efficient yet fast transaction with any of my past my experiences purchasing a vehicle. I would definitely return to Bernie when I’m ready to purchase my next Mercedes! Highly recommend you request Bernie Mendez! More
by Sandramaciel1
Employees Worked With
June 11, 2021
This was a total disappointment, everyone sucked. You guys have totally dropped the ball, this is NOT the same place as before. When you guys were trying to beat Fletcher, you were on the your game. No guys have totally dropped the ball, this is NOT the same place as before. When you guys were trying to beat Fletcher, you were on the your game. Now you think you can substitute human customer service with text and electronic BS. Everyone down there has dropped the ball. I was even interested in buying another car!! Never got a call - Nothing! And please don't bother now - I am taking my business elsewhere! More
by Why!!!
Employees Worked With
I had my car in for service
