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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,614 reviews

March 31, 2022

Friendly people, quick service. Easy to make an appointment, comfortable waiting area, free car cleaning service. More

by magicsally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Romo
Apr 11, 2022 -

Mercedes-Benz of Laguna Niguel responded

Friendly staff for our friendly customers! Thank you for your 5 stars and kind words, Sally!

March 31, 2022

My first visit and was really impressed with the service department and my service advisor! More

by MLGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Rhoades
Apr 11, 2022 -

Mercedes-Benz of Laguna Niguel responded

Great to here, MLGC! Let us know if you need any other service done. See you next time!

March 18, 2022

I have used MBLN for the past ten years. Their Service Department is very easy to work with and the Service Managers very helpful. I am very happy with them. More

by Lomllinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Romo is very helpful.
Mar 28, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thrilled to hear that, Linda! Let us know if you need anything else going forward!

Mar 28, 2022 -

Lomllinda responded

Thanks, will do.

March 17, 2022

I was taken on time for my appointment and was able to pick up my car after call from service rep with no delays. Very pleased with service. More

by mary13rn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 17, 2022 -

mary13rn responded

Good service job

Mar 28, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the 5-star review, Mary! Glad we could get your vehicle in and out with no delays! Drive safe!

March 15, 2022

We had a great experience at Laguna Niguel MB. We were assisted by EQ Ambassador Andrew Price, who was very patient and made sure that all our needs were met. The process was efficient, and the se More

by Mia
Recommend Dealer
Yes
Employees Worked With
Andrew Price
Mar 28, 2022 -

Mercedes-Benz of Laguna Niguel responded

Andrew knocks it out of the park with every customer! Thank you for the kind words, shoutout, and 5 stars, Mia. Come back anytime!

March 14, 2022

The car purchasing process with Sean is great. I contacted with via email. He is candid with my about what he can offer and honored the price we agreed in advance. His team is friendly, just unlik More

by Chris W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Haifi
Mar 16, 2022 -

Mercedes-Benz of Laguna Niguel responded

We are happy that everything went smoothly even through email. Let us know if you need anything else, Chris! Drive safe!

March 13, 2022

Cory McCombs is a great sales representative, I sent an email to ask for a price quote, he quickly responded with a lot of information and vehicle details. The same day I leased the vehicle that I wanted. More

by seafoodlord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McCombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Mercedes-Benz of Laguna Niguel responded

Glad we could give quick and effective service! Give us a call if you need anything else. Drive safe!

March 11, 2022

Super happy with my service appt. Car was ready and everything done. Also Andres (sales rep) was fantastic in helping us get set up with the Mercedes App. Definitely made a great More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lopez
Mar 16, 2022 -

Mercedes-Benz of Laguna Niguel responded

Let us know whenever you need service or repair, JC! Thank you for stopping by. Drive safe!

March 11, 2022

Very friendly people; from the front desk lady to the salesperson, to the finance staff. This was our second purchase from this dealership. We always start with them, even though we live in San Diego. More

by jjahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Etemad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Mercedes-Benz of Laguna Niguel responded

We’ll let everyone know that they’re doing great work! Thank you for the kind words and shoutouts and 5-star review. See you next time!

March 07, 2022

Andres Lopez, sales, outstanding caring and very knowledgeable. I came so see some cars and ended up buying one. Thank You! Dr. Maria Hernandez More

by dr.mariahernandez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Lopez
Mar 07, 2022 -

dr.mariahernandez1 responded

Thank you Mr. Andres Lopez for assisting in the purchase of my car. Your were professional, caring, and very knowledgeable. No pressures and great technology knowledge. Dr. Maria Hernandez

Mar 07, 2022 -

dr.mariahernandez1 responded

Great sales person, Mr. Andres Lopez. thank you! Dr. M. Hernandez

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