Mercedes-Benz of Laguna Niguel

They had to change my electrical panel They worked on it for 3 days When I got the car back. They did not do a check to see if everything was correct. Clock was wrong time. Radio was not programm it for 3 days When I got the car back. They did not do a check to see if everything was correct. Clock was wrong time. Radio was not programmed and they gave me the wrong wire for my car play. I had to bring the car back You would think when I first picked it up someone would have checked it out with me. Very frustrating More

Dave Abrams and the entire team at Mercedes Benz of Laguna Nigel were an absolute pleasure to work with on the recent purchase of a hard to source AMG model. Courteous, knowledgeable, communicative, an Laguna Nigel were an absolute pleasure to work with on the recent purchase of a hard to source AMG model. Courteous, knowledgeable, communicative, and a strong attention to detail made the process a breeze. Dave was also great about keeping me in the loop every step of the way as they procured my preferred vehicle from another dealer. I honestly can’t say enough nice things about the buying experience. And Josh, the finance manager, went above and beyond to make sure I received the best financing they could source. Definitely will be buying any future family vehicles from Dave and MB of Laguna Niguel. Thanks so much! More

Eric Varela, Lauren Kummerow in sales/product info and Raza Etemad in finance all did a great job during my purchase and test drive experience. I purchased an EQS 450+. The dealership team ensured all my Raza Etemad in finance all did a great job during my purchase and test drive experience. I purchased an EQS 450+. The dealership team ensured all my questions were answered. I would recommend this MB dealer and will likely purchase from them again. Keep it up MB Laguna Niguel! More

Davin Rhoades my service advisor on earth, i am so grateful to have him taking care of my car. grateful to have him taking care of my car. More

They always provide great service. Tarek is knowledgeable in the service department and keeps me informed. Everyone works together to get you in and out in a friendly and efficient m Tarek is knowledgeable in the service department and keeps me informed. Everyone works together to get you in and out in a friendly and efficient manner. More

Always treated with courtesy. Great service and attention to detail. No complaints, happy with every aspect of service. Great service and attention to detail. No complaints, happy with every aspect of service. More

Excellent service and helpful staff. I appreciate help given by Tarek Saba. Keep up the good work. I appreciate help given by Tarek Saba. Keep up the good work. More

About 6 miles to my house, Friendly people willing to help, clean dealership, Definitely will bring my car for service again help, clean dealership, Definitely will bring my car for service again More

Prompt, friendly, and professional. Easy on-line appointment scheduling. Courtesy car was ready when I arrived. Easy on-line appointment scheduling. Courtesy car was ready when I arrived. More

Service intake crew was helpful. Service manager was slow to communicate. Overall service experience was much different than previously good experiences at this dealer. Service manager was slow to communicate. Overall service experience was much different than previously good experiences at this dealer. More