Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,545 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 1,545 reviews
February 14, 2022
I have purchased cars from this dealership multiple times and have been pleased. I recently bought the new EQS and the EQS team, especially Andre Price made this experience special. Andrew new the car insid and have been pleased. I recently bought the new EQS and the EQS team, especially Andre Price made this experience special. Andrew new the car inside and out and was willing to take as much time as needed to go thru the car. Great job and thank you Andrew!! More
by mbellplman
Employees Worked With
Sean Haifi
February 14, 2022
They we able to deal with my schedule. They sold me a car 30 minutes at a time until we got it done. Their follow up was phenomenal showing me how the car worked and spent time making sure the app worked to 30 minutes at a time until we got it done. Their follow up was phenomenal showing me how the car worked and spent time making sure the app worked too. Best experience ever. More
by Mike
Employees Worked With
Lauren Kummerow, Ben Hirshman
February 13, 2022
Good professional Staff.Excellent work Good professional Staff. Excellent work quality. Efficient and quick everything. Could not have asked for more. Good professional Staff. Excellent work quality. Efficient and quick everything. Could not have asked for more. More
by Rafikwilliam
Employees Worked With
Tarek Saba, ultimate professional and efficient.
February 12, 2022
What a truly great experience we had buying a car from your dealership on Thursday. Sean Haifi was extremely helpful, friendly and just all around kind human being. I will be recommending Sean to everyone your dealership on Thursday. Sean Haifi was extremely helpful, friendly and just all around kind human being. I will be recommending Sean to everyone I come into contact with. Thank you Sean!!!!!! More
by Renee Reynolds
Employees Worked With
Sean Haifi
February 10, 2022
Friendly service, got to my vehicle right away and the service was done in the estimated time. Great communication regarding what needed to be done along with a few other items they found as they did the service was done in the estimated time. Great communication regarding what needed to be done along with a few other items they found as they did the work. Overall great experience. More
by evb2000
Employees Worked With
Jesse Gutierrez, Christian
February 07, 2022
David Martinez was great in helping us find just the right vehicle for us. It was our 5th Mercedes’ and the 3rd from Laguna Niguel . Great service ! right vehicle for us. It was our 5th Mercedes’ and the 3rd from Laguna Niguel . Great service ! More
by ra_schwinn
Employees Worked With
David Martinez
