Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,614 reviews
August 22, 2022
A very positive buying experience, which is not always the case with all car dealerships. the case with all car dealerships. More
by gwilkinson
Employees Worked With
August 22, 2022
I contacted multiple dealerships in the area to find the best deal possivle and that came from Laguna Niguel. This is the 2nd car we have purchased from this dealership. Gerhard is the best. best deal possivle and that came from Laguna Niguel. This is the 2nd car we have purchased from this dealership. Gerhard is the best. More
by Gwalker
August 19, 2022
Mercedes Benz Laguna Niguel fixed a nagging problem with my older Mercedes SL. Tarek Saba, my service advisor was amazing. He listened to me, assisted me and advised me all along the process. Totally know my older Mercedes SL. Tarek Saba, my service advisor was amazing. He listened to me, assisted me and advised me all along the process. Totally knowledgable and a true gentleman to work with. Tarek and his technician's renewed my faith in the Mercedes Dealer experience. Also, the loaner vehicle was wonderful and cleaned to perfection. Thank you, thank you, thank you. More
by fmattingly356
Employees Worked With
Tarek Saba
August 18, 2022
You can expect top service always with Tarek. Thank you for always taking care of our Mercedes needs and providing excellence each time even if something isn’t perfect. We appreciate it! Thank you for always taking care of our Mercedes needs and providing excellence each time even if something isn’t perfect. We appreciate it! More
by Kimberly
Employees Worked With
Tarek and entire team at laguna Niguel MB
August 13, 2022
Shaun Markow is 1st class. He has serioulsy gone above and beyond with his patience expertise and ability to get things done with my 580 EQS build. I have directed a constant He has serioulsy gone above and beyond with his patience expertise and ability to get things done with my 580 EQS build. I have directed a constant stream of questions to him during the almost 1 year process as I needed information on everything - this being a new model. I changed my build numerous times and at each turn he has treated me like my personal happiness with my car was his number 1 concern. Also, he came through with the numbers he said he could do. This has renewed my faith in car Dealers as I experienced not only zero sales pressure but also old fashioned "customer comes first" service. Kiss my Tesla X with zero customer service goodbye! More
by Lovemycar007
Employees Worked With
August 11, 2022
Service team (Walter) and service manager (Matt) were awesome. Very helpful, informative, and friendly However, Jordan in the car loaner department was very rude and aggressive in my interaction with awesome. Very helpful, informative, and friendly However, Jordan in the car loaner department was very rude and aggressive in my interaction with him, very disappointed and shocked with how he spoke to me and handled the situation More
by Sonja.Taghavi
Employees Worked With
Matt F, Walter B, Jordan
