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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,590 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,590 reviews

March 19, 2023

Bernie Mendez, sold me my first Mercedes and he hasn’t changed at all, outstanding salesmanship. I just purchased another Mercedes from Bernie, the process was so smooth. Thank you Bernie you’re one of More

by B-Monroe
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelli Voronin
Mar 22, 2023 -

Mercedes-Benz of Laguna Niguel responded

Bernie’s the best! We’re glad they continue to help you each time! Thanks for the review.

March 16, 2023

My Service Advisor for my A service, John, was prompt, courteous and efficient. I was in and out of the dealership in an hour and a half. More

by mweeks554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
Mar 22, 2023 -

Mercedes-Benz of Laguna Niguel responded

We love a swift service appointment. Thanks for the review!

March 10, 2023

My Service advisor Casey was been really helpful through out the repair process. Promptly updated my car status. Highly Recommend. More

by Chien
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Casey Scheirer
Mar 17, 2023 -

Mercedes-Benz of Laguna Niguel responded

It makes us smile to hear about your positive service appointment. Thanks for the review.

March 08, 2023

Excellent and seamless service in purchasing my new vehicle. Amir is sales was polite, engaging and professional. More

by ericthemm
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Reza Etemad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Razmjoo
Mar 17, 2023 -

Mercedes-Benz of Laguna Niguel responded

We hope you enjoy the new vehicle!

February 26, 2023

Glen Davis and the finance lady provided excellent service/advice throughout my purchase. I recommend both individuals highly. More

by ronaldwdavies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelli Voronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Davis
Mar 01, 2023 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for the glowing review! We’ll let Glen and team know about your review!

February 23, 2023

Second car in a row purchased with this dealership. An excellent experience. Price, service and people make the car buying experience a pleasure. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Patrick Healey
Mar 01, 2023 -

Mercedes-Benz of Laguna Niguel responded

Here’s to your second car! Thanks for being a dedicated and returning customer, John. We appreciate the review.

February 22, 2023

It was another wonderful experience with the Laguna Niguel Mercedes Benz. Never fails, the service is always very efficient and pleasant. Being a return customer this time I was greeted by a wonderful More

by Lyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Kummerow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Mercedes-Benz of Laguna Niguel responded

And we hope that you stay comfortable in your car for years to come. Thanks so much for the review and we’ll let the team know!

February 21, 2023

Completely satisfied. The staff was efficient. Knowledge of vehicle was outstanding. Thank you for the service. More

by Jdbarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 01, 2023 -

Mercedes-Benz of Laguna Niguel responded

Lovely review! Thank you so much.

February 20, 2023

I worked with Eric Varela this past week to purchase a new GLE 450. He came in on his day off to help ensure I got the exact car I wanted. The purchase process was seamless and I love my new car! Eric sho More

by shelby.a.collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Varela
February 20, 2023

I recently bought a C63 AMG from this dealership and I love it. Gerhard and David were salesmen and they were very helpful! I strongly recommend this place for buying a good car with a good deal. More

by NadiaF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerhard Jurinek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelli Voronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Abrams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Mercedes-Benz of Laguna Niguel responded

This is great to hear! We’ll let Gerhard and David know about your 5-star review!

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