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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,490 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,490 reviews

October 22, 2022

Very positive experience purchasing my new vehicle. Eric was our salesperson and was very helpful and accommodating. The dealership is beautiful and professionally! More

by Dahern11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Varela
Oct 27, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for the kind words about our dealership! We’ll let Eric know how positive you were on the whole experience! Thanks again.

October 12, 2022

This is our third car that we have leased from Kosta and MB of Laguna Niguel. We can't say enough of the professionalism and kindness displayed by Kosta Spektor and the MB Laguna Niguel dealership team. More

by The Gow Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Mercedes-Benz of Laguna Niguel responded

This is great to hear! We’ll let Kosta know that the entire Gow family appreciates their service. Thanks again for the review.

October 10, 2022

We were very satisfied with the help we got from Lauren! She was amazing to work with! She was very respectful of our time and handled our buying experienced very professionally. I don’t normally write a re More

by 8888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ball
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Kummerow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much! What nice words. Thanks for trusting us as your Mercedes-Benz dealer and we’ll let Lauren know about your review!

October 09, 2022

Devin Rhodes was my service provider this time around and I cannot say enough about him in the highest regard. He went above and beyond to assist me with my car service. Thank you Devon! More

by carolien.hawaii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Mercedes-Benz of Laguna Niguel responded

This is wonderful to hear, Carolien! We’re happy that Devin was able to help you! We’ll be sure to let them know. Thanks again for the review!

September 24, 2022

I definitely recomend this dealer. And very grateful to David Abrams to treating with respect. More

by joaquinbartome946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Mercedes-Benz of Laguna Niguel responded

We’ll definitely let David know about your kind words and positive review. Thanks!

September 22, 2022

Easy to deal with, prompt work,great Customer service friendly staff clean facility great climate control More

by Shawncapko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 27, 2022 -

Mercedes-Benz of Laguna Niguel responded

This is kind of you to say. Thanks for the review.

September 21, 2022

I called explained my issue. I was lucky enough to get Walter.‘Within one day had the car back ! Treated with the utmost respect and kindness I will never go anywhere else More

by Bunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter in service.
Sep 27, 2022 -

Mercedes-Benz of Laguna Niguel responded

We love to hear this, Bunny! We’ll let Walter know about your review.

September 17, 2022

Great experience. Communicated with Tomas via email. He was professional, honest, and delivered on his word. That’s rare in this day and age when negotiating with car More

by ManiD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas
Sep 21, 2022 -

Mercedes-Benz of Laguna Niguel responded

We love a pleasant experience! Thanks for letting us know, Mani.

September 15, 2022

Love the customer service. Tarek Saba is fantastic in communicating and making sure service is top notch. More

by KBaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terek Saba
Sep 21, 2022 -

Mercedes-Benz of Laguna Niguel responded

We appreciate the review and 5-star rating! We’ll let Tarek know.

September 14, 2022

For this recall inspection, the technician came to my home. It was easy and convenient. More

by Paul K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beta
Sep 21, 2022 -

Mercedes-Benz of Laguna Niguel responded

Hi, Paul! We’re thrilled our service technician was able to help you out easily with your recall inspection. Thanks for the review.

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