Back

Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,604 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
Contact Dealership

1 Star Drive

Laguna Niguel, CA

92677

Directions

By Type

Showing 1,604 reviews

January 22, 2013

I have bought several cars from LN MB because they deliver and it is always a pleasant exprience working with their whole staff, from parts to service everyone is dedicated to serving the customer. More

by augpolito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stueber, Mark Stueber
January 22, 2013

While our car was in for service there was some damage done to our car. The service manager refused to fix it. He wants us to go through our insurance. He was rude. I have never meet anyone like him. Beca More

by CatherineCarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott perry
January 08, 2013

I ordered a 2013 G63 to my specifications in April, 2012. They took my deposit, and gave me a receipt of my deposit. I continued to follow-up to "Duke" through text message, on the availability of my ordered More

by robert1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Bolter, Duke Maltin
November 19, 2012

This purchasing experience has by far been the best I have had in over 40 years of buying automobiles. Mercedes Benz of Laguna Niguel is a first class dealership in every respect – par excellence – and More

by wackerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bolter, Eddie Hwang, Tim Rhine, Tim Rhine
November 12, 2012

I have had the pleasure of purchasing a new car with a great team: Kekoa Dapitan, Russ Ellis, and Director Eddie Hwang. Their efficiency, professionalism, and superior customer service is a step above More

by newmb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kekoa Dapitan, Russ Ellis, and Director Eddie Hwang
October 25, 2012

I have never experienced such amazing service in all my life buying all the various car brands and dealerships as i did from Mercedes-Benz of Laguna Niguel. 5 Stars is an under statement and I'm a Cust More

by fastglassarroyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Santanello
October 10, 2012

I have been buying Mercedes cars for my wife and I since 1980. I am sure I have purchased 10-12 cars during this time. This was the best and most honest buying experience I have ever had. They were honest More

by Allan Shanberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Boltar
July 02, 2012

Poor customer service and follow up. If you don't have Poor customer service and follow up. If you don't have the big bucks, don't bother going to this place. You will be treated like a step child...:) More

by somiswillie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amir
May 30, 2012

I hate car dealerships and the time wasters working in them! MBZ of Laguna Niquel took us at our word for what we wanted, our pricing preference and we didn't want to spend alot of time negotiating and th More

by John Schofield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Ray Hashemi
April 23, 2012

I went into MB of Laguna Niguel just to speak with Steve regarding leasing a C250. I had no intention of buying a vehicle. Within 15 minutes of speaking with Steve, I had changed to the GLK350 and was told More

by frank135725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hall & Mike Larkin, Steve Hall
...
158
...