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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,590 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,590 reviews

October 29, 2014

Great experience! My husband and I have been buying our cars from Gerhard Jurinek for 25 years. He makes the process so easy for us. I wouldn't go to anyone else! Buyin More

by Alisonmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 30, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Alisonmom, Thank you for your continued business and loyalty. Gerhard is a great asset to our team, and I'm pleased to hear that he continues to deliver 5 Star service to you. We look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 29, 2014

Professional technical consultant and work Well handling and professional experience. Patience listening the questions and precisely answering to give confident of this resolution on the task, More

by AlexLin10101973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Williams
Oct 29, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi AlexLin10101973, Thank you for your feedback. As the Director of Marketing and Communications, I'm pleased to hear that you truly had a 5-Star experience at MBLN. We appreciate your loyalty and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 22, 2014

Work with Tim Rhine for the Best Experience I’m a Newport Beach resident. A few years ago I was unsatisfied with my local MBZ dealer and decided to venture down to Laguna Niguel. I connected More

by laellael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rhine
Oct 24, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi laellael, Congratulations on your new vehicle! Tim, as well as all of us at MBLN, greatly appreciate your willingness to drive past other Mercedes-Benz dealerships to work with us. Thank you again for your continued loyalty, and I hope that you enjoy every mile in your new Mercedes-Benz. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 18, 2014

GREAT DEALERSHIP/EXCELLENT SALES REPRESENTATIVE I am pleased to say that my purchase of the Smart Electric car has exceeded my expectations.I have owned the little Smart for 2 weeks and could not More

by Sherry Reynen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ali Hashemi, John Maxwell
Oct 21, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Sherry, I'm so pleased to hear that you're loving your new smart car, and that you have a 5 Star experience with us. Thank you for your feedback and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 13, 2014

Five Star Service I made an online inquiry through Costco and received an email and call right away. We made an appointment and went through the process of finding my n More

by Darin Nakakihara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Kondori
Oct 14, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Darin, Thank you for your review. Costco really helps simplify car buying for their members, and I'm pleased to hear that both Bernie and Shawn exceeded your expectations with the process at the dealership level. I hope you enjoy every mile in your new car, and we look forward to serving you with all your Mercedes-Benz needs in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 13, 2014

Best MB dealership in O.C.! Came upon this dealership after wasting days negotiating with the unorganized clowns at Fletcher Jones. LNMB is a class act! First off, they treated More

by luv2gofast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Helton
Oct 13, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi luv2gofast, Congratulations on your new Mercedes-Benz and thank you for your feedback! Whether it's your very first Mercedes-Benz or one of many, each time you drive home a Mercedes-Benz should be an experience to remember, and I'm pleased that we were ultimately able to deliver that for you. I hope you enjoy every mile in your new car, and we look forward to assisting you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 13, 2014

Professional Team Job well done by Steve Mead and Shawn Kandoori. For the first time instead of buying a brand new car we decided to try a used car and I think it was More

by bnz4luv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mead, Shawn Kondori
Oct 13, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi bnz4luv, Thank you for your feedback. I'm please to hear that Steve took exceptional care of you and that your CPO GLK is right at home with the rest of your Mercedes-Benz fleet! I hope you enjoy every mile in it, and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 10, 2014

Over 10 years of excellent service It is with sincere gratitude to Wayne Herbert that I write this note of appreciation to him. Wayne always takes care of me to the upmost. All I have More

by luxurycoastalgroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Herbert
Oct 10, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Julie, Thank you for your heartfelt review of one of our most seasoned sales professionals. There's a reason why Wayne has been with us for so long; it's because of customers like yourself who share their experiences with their circle of family and friends, and encourage them to come to our dealership and have Wayne take care of them as he's done for you through the years. I will be sure to let Wayne know how pleased you are with is service. We greatly appreciate your continued loyalty and look forward to serving both you, and your son, in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 09, 2014

A high bench mark made taller All you have to do is take a drive down star drive to arrive at a little peace of Stuttgart Germany, Mercedes Benz of Laguna niguel. I had the pleasu More

by Dapperd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Romo
Oct 09, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Dapperd, Thank you so much for your exceptional review of Cesar and our dealership. We appreciate your giving us the opportunity to assist and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 08, 2014

"Honesty & Integrity" I couldn't say it better I read a review of your service advisor Eddie Granados that was titled "Honesty & Integrity" and I have to agree that perfectly describes Eddie Granad More

by dleed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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