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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,590 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,590 reviews

April 30, 2015

Excellence defined Joey Stokes, VIP Manager, has been so valueable due to her "product knowledge, integrity and professionalism. We are a 5 time return client which with More

by sweet ride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Stokes, Scott Parry, Shawn Kondori
May 01, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi sweet ride, Thanks for taking the time to leave this review for Joey. I am so pleased to hear that she provided a memorable and 5-star experience, and that you are a loyal customer of ours. We look forward to serving you again soon. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

April 30, 2015

Top Notch Guys! Was looking for an additional car for the family and randomly came across one at the nearby MB of Laguna Niguel. Long story short, Russ Ellis made the More

by ZakAttack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Javardian, Russ Ellis, Gary Casey
Apr 30, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi ZakAttack, Thanks for taking the time to leave this feedback for us. I am pleased to hear that you have been a loyal customer for many years and that you received 5-star service from Russ, Gary and Andre. I hope you enjoy driving your new car and we look forward to seeing you on your next visit. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

April 29, 2015

Excellent support from everybody I got what I want and I'm so happy going home with the car with me. Transaction was very smooth and easy. Good people and always supportive of what yo More

by j3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane Choi, Ali Hashemi
Apr 29, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi j3, Thank you for this recent feedback. I am pleased to hear that we were able to help you find the car you wanted and that you left happy. We look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

April 26, 2015

Leasing experience I went to mb laguna for my second mercedes c class. The first time, Tim Rhine helped us and he was very friendly and patient. I was very satisfied tha More

by Nazanin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rhine
Apr 27, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Nazanin, Congrats on the purchase of your second C-Class vehicle! Thank you for your feedback regarding Tim, I am pleased to hear that he provided great service to you again. I hope you enjoy every mile in your new car and we look forward to seeing you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

April 23, 2015

Buyer experience Andre Javardian was a true pro on customer service! I would highly recommend him for anybody in need of a new or used car! Keep up the good wok! Sinc More

by DPK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Javardian
Apr 25, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi DPK, Thank you for taking the time to leave us this feedback. I am glad to hear that Andre provided great customer service and that you would recommend him. We hope to see you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

April 21, 2015

I am now a lifetime MBLN customer Working with Gene, Steve, Shawn and Edwin made the process smooth and rewarding. Thank you all for your team effort, I heart MBLN. Best Mercedes deale More

by CLAbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hall, Shawn Kondori, Gene Russell, Erwin Artacho
Apr 21, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi CLAbuyer, Thank you for leaving us this review! I am glad that the team at MBLN provided a 5-star experience which we are committed to delivering. We hope to see you on future visits and serving you again. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

April 15, 2015

Best Mercedes Dealer + Ray best salesman = Best Experience We bought our CLA250 yesterday...I have to say that this was the most pleasant experience buying a car that had exactly the options we looked for all More

by SallyEMalek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Ramsay Jerome
Apr 18, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi SallyEMalek, Congratulations on your new CLA! We strive to deliver a Mercedes-Benz buying experience that's "Different by Design" and I am pleased to know that Ray was able to provide that. We look forward to serving you in the future and I hope you enjoy every mile in your new car. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

April 11, 2015

Rip off artist and scammers. Do Not Trust These guys...especially Mr Edgar C who is the service manager. I bought my Sprinter van in June of 2010 less than 5 years ago. I have 96k More

by Han123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edgar Ceniceros, Scott Parry
April 03, 2015

Excellence at its best! I will always purchase my new car at Mercedes-Benz of Laguna Niguel! I recommend contacting Gerhard Jurinek to provide you with excellent service. H More

by jant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 06, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi jant, Thank you for taking the time to provide a review for us. I am pleased to hear that you received a 5-star experience. I will be sure to share your feedback with Gerhard as I know he will greatly appreciate it as well. We look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

March 31, 2015

Mercedes Benz is demonstrated the BEST by Laguna Niguel! We brought our business to Mercedes Benz of Laguna Niguel after having the pleasure of dealing with Ray Hashemi. He was a non pressure type sales pers More

by rwysmier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Shawn Kondori, Erwin Artacho
Apr 01, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi rwysmier, Thank you so much for leaving this review for our dealership and for Ray. Congratulations on the purchase of your new MLK350. I hope you and your wife enjoy every mile in your new car and we look forward to seeing you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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