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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,590 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,590 reviews

June 02, 2015

Amazing experience I had a very pleasant experience purchasing my new Mercedes with Mark Steuber he was extremely professional , friendly and he tried to accommodate my More

by Robwood123
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark Stueber, Ramsay Jerome
Jun 04, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Robwood123, Congratulations on the purchase of your new Mercedes-Benz! I appreciate you taking the time to leave this feedback for us and for Mark. I am pleased that he provided a 5-star experience and that you would recommend him to others. I hope you enjoy every mile in your new car and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

June 01, 2015

Best Lease and Deliver Experience "Ever" Hello Jessica, A short note to let you know how much I enjoyed working with you, I appreciated your professionalism and certainly the knowledge you More

by Tony M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Siangco
Jun 01, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Tony M., Thank you for taking the time to leave us this review and I appreciate the feedback regarding Jessica. I am pleased to hear that she delivered a memorable experience and provided a great buying process for your new S Class. I will be sure to pass this along to her as I know she will be very happy to read this. Please enjoy every mile in your new car and we look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

June 01, 2015

Great sales experience! Hi Joey, As you know I have been extremely skeptical and dreading of working with car dealers, until meeting you and working with you over the past t More

by LML in LN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Stokes, Jane Choi
Jun 02, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi LML in LN, Thank you for leaving this review for us and congratulations on the purchase of your new car. I appreciate you leaving this feedback regarding Joey, I am glad that she provided a pleasurable experience for you and made you comfortable with your decision. I hope you enjoy every mile in your new car and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 31, 2015

Efficient process We test drove two models with Gerhard on our first visit before we knew if my old car was totaled. He followed up with me during the week and was dili More

by repeatcostomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi repeatcostomer, Thank you for taking the time to leave this review and recognizing Gerhard. I am pleased to learn that he provided a 5-star buying experience and that you left happy in your new car. I hope you enjoy every mile in your new car and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 29, 2015

BEAT COMPETITION AND RSSY TO DO THE DEAL I highly recommend Ray Hashemi to purchase your next car from. He took all in consideration and worked the numbers to fix my expectations. I had sho More

by rlm40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
May 29, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi rlm40, Thank you for your feedback and congratulations on the purchase of your new C300! I am glad that Ray was informative and got you a great deal. We look forward to seeing you again in the future, and please enjoy every mile in your new car. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 29, 2015

THANK YOU COSTA We are very happy with the help they gave us costa Russian explain step by step buying process and his a very nice person and very good sales guy. I More

by Kiketo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Moskal, Jane Choi
May 29, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Kiketo, Thank you for visiting our dealership and leaving this review for us. I am pleased that Costa was so helpful and really explained the buying process for you. We look forward to seeing you at your next visit. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 25, 2015

The Best I have been dealing with MBNG for over ten years, and always with Amir. I lease, so we connect way in advance of the lease ending, and it has always More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amir Zokaeieh
May 26, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Bonnie, Thank you for the recent review and for being a loyal customer of ours for over 10 years! I'm pleased that Amir has provided such an exceptional experience and worthy of 5 stars from you. We look forward to serving you more in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 22, 2015

Satisfaction Duke helped my wife and I when we came in to lease our first Mercedes and at the end of our lease my wife fell in love with her car and decided to pur More

by Ron H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jane Choi
May 22, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Ron H., Congratulations to you and your wife on purchasing your Mercedes-Benz! I am pleased to hear that Duke has been so helpful and provides a positive experience each time you visit us. Thank you for your feedback and we look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 21, 2015

Best and easiest leasing experience I was shopping around for leasing a car, but i wasn't sure that what kind of car i went to MBLN and meet Steven Hall, he tried to help me and convince More

by Zahra h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hall
May 21, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Zahra h, Thank you for your feedback and review for Steve. I appreciate you taking the time to let us know the service that he offered and that it was worthy of 5 stars. I truly hope you enjoy every mile in your new C300 and we look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 18, 2015

5 Stars for 5 Star service! Costa actually LISTENED to what I did and did not want in a car...narrowed it down to two great choices and had me in a gorgeous More

by Wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wayne Herbert, Ramsay Jerome, Gary Casey
May 18, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Wendy, Thank you for leaving this raving review for us! It's so great to hear that Costa, Wayne and the rest of the MBLN team were helpful, friendly and provided such a great experience. I hope you enjoy every mile in your new car and we look forward to serving you again. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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