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Mercedes-Benz of Knoxville

Knoxville, TN

4.2
201 Reviews

10131 Parkside Dr

Knoxville, TN

37922

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Showing 201 reviews

March 29, 2022

We travelled from NM to purchase our new Mercedes. We worked with Javier... Excellent customer service. We will call him for our next one! More

by lrwren75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
March 28, 2022

This is the second vehicle have bought from Mercedes Benz of Knoxville in the past 6 months. We love dealing with our salesman;Javier Escobar. He was very accommodating and patient with us as we decided on t More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Escobar
March 23, 2022

Excellent to work with, very accommodating. Especially Javier in sales and Josh in the service department. More

by Danwbrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
March 23, 2022

This dealership was wonderful! The staff were all very nice and made a point to even speak to our one year old. We didn’t leave there with any doubt or questions about our purchase More

by Hurley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
March 22, 2022

My experience with this dealership was subpar. Even though I’m out of state, the timeframe to make the purchase was too long. However, my salesman was very accommodating and I appreciate his eff More

by M4kmp4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier Escobar
March 21, 2022

I worked with Frank Cardwell to purchase a used car. He was easy to work with and didn’t put any pressure on me to buy. He was extremely helpful and the staff were very friendly. I will gladly give F More

by KevinC77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
March 19, 2022

Frank Cardwell was amazing. We have been looking online for months for the right car. We found it, and Frank had everything ready for us when we drove in from Ohio. However, whe More

by Mimmthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
March 16, 2022

Everyone was wonderful! !! It was a pleasant experience working with you guys. We look forward to our next purchase! More

by starletallo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, Benny, the finance department and the gentleman that walked us through the logistics
March 15, 2022

It was an absolute pleasure through every step of my purchase. I am thrilled with my new GLS 450 AMG .For me personally it is always about the experience and this one is (one for the books). Javier Esco More

by Kelly Jooma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Escobar and Basil Eleisah and Dain Dugan - THE BEST
March 13, 2022

An absolute pleasure from start to finish…no pressure, professional, and completely painless car purchase! And would definitely recommend Frank Cardwell. More

by Mike S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
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