Mercedes-Benz of Knoxville

We travelled from NM to purchase our new Mercedes. We worked with Javier... Excellent customer service. We will call him for our next one! We worked with Javier... Excellent customer service. We will call him for our next one! More

This is the second vehicle have bought from Mercedes Benz of Knoxville in the past 6 months. We love dealing with our salesman;Javier Escobar. He was very accommodating and patient with us as we decided on t of Knoxville in the past 6 months. We love dealing with our salesman;Javier Escobar. He was very accommodating and patient with us as we decided on the new vehicle we wanted to purchase. We decided on the GLC 300. I really love this vehicle and it checks all the boxes I was looking for in a work vehicle. The dealership has been top notch to work with and because of the last two purchases we will definitely make future purchases with them. Mercedes’ has definitely been the vehicle’s we we’re looking for. They combine luxury with functionality. The excellence of the dealership was icing on the cake. Thank you Mercedes Benz of Knoxville and Javier Escobar. More

Excellent to work with, very accommodating. Especially Javier in sales and Josh in the service department. Especially Javier in sales and Josh in the service department. More

This dealership was wonderful! The staff were all very nice and made a point to even speak to our one year old. We didn’t leave there with any doubt or questions about our purchase The staff were all very nice and made a point to even speak to our one year old. We didn’t leave there with any doubt or questions about our purchase. More

My experience with this dealership was subpar. Even though I’m out of state, the timeframe to make the purchase was too long. However, my salesman was very accommodating and I appreciate his eff Even though I’m out of state, the timeframe to make the purchase was too long. However, my salesman was very accommodating and I appreciate his effort, whereas the finance managers were not as transparent and accommodating. There were too many red flags with this deal, so I chose not to continue with the purchase. More

I worked with Frank Cardwell to purchase a used car. He was easy to work with and didn’t put any pressure on me to buy. He was extremely helpful and the staff were very friendly. I will gladly give F He was easy to work with and didn’t put any pressure on me to buy. He was extremely helpful and the staff were very friendly. I will gladly give Frank the highest recommendation to friends and family in the future. More

Frank Cardwell was amazing. We have been looking online for months for the right car. We found it, and Frank had everything ready for us when we drove in from Ohio. However, whe We have been looking online for months for the right car. We found it, and Frank had everything ready for us when we drove in from Ohio. However, when I saw it, I realized it was not “my car”! Frank was so patient and understanding. Thankfully, there were a few more to see, and I left with a beautiful C class night edition that I absolutely love! His attitude and kindness made the whole experience a complete success. More

Everyone was wonderful! !! It was a pleasant experience working with you guys. We look forward to our next purchase! !! It was a pleasant experience working with you guys. We look forward to our next purchase! More

It was an absolute pleasure through every step of my purchase. I am thrilled with my new GLS 450 AMG .For me personally it is always about the experience and this one is (one for the books). Javier Esco purchase. I am thrilled with my new GLS 450 AMG .For me personally it is always about the experience and this one is (one for the books). Javier Escobar rolled out the red carpet for us. Our family talked about the experience on the 2 hour drive back to Chattanooga. They set the bar high. This was the best car buying experience so far. Javier Escobar you're the best!! More

An absolute pleasure from start to finish…no pressure, professional, and completely painless car purchase! And would definitely recommend Frank Cardwell. professional, and completely painless car purchase! And would definitely recommend Frank Cardwell. More