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Mercedes-Benz of Knoxville

Knoxville, TN

4.2
201 Reviews

10131 Parkside Dr

Knoxville, TN

37922

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Showing 201 reviews

April 16, 2022

I have purchased a LOT of vehicles in my life and this was one of the most relaxed experiences I've had. Javier Escobar was great. He was informative and went out of his way to insure that I saw everythin More

by Maurice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Escobar
April 16, 2022

This was our second purchase from M-B of Knoxville. The thoughtful attention to details make the process a pleasure. Thank you. More

by Acrazylife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Escobar
April 15, 2022

Mitchell and the service crew where great. From out of town and needed help. They exceeded expectations More

by Hhryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell
April 15, 2022

Frank Cardwell was wonderful to work with. This was my first experience at Mercedes Benz of Knoxville and he made me feel so at ease. He was honest and upfront with everything I was asking, no More

by kerri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
April 14, 2022

I was in a pinch on vacation after having a breakdown and Frank Cardwell came in clutch and had me in and out in no time and back to enjoying my vacation. This was the easiest car buying experience at a deal More

by Sam Trokey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
April 13, 2022

Frank at Mercedes of Knoxville was fantastic to work with! He spent hours with us and answered all of our questions (even those I texted later!). He was up-front, honest and immensely patient during our More

by Shelby Brooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
April 12, 2022

Frank Cardwell was great to work with, from showing the vehicle all the way to my purchase and driving my new vehicle off the lot. Everyone involved made sure I was comfortable and worked to provide me wit More

by sforrest935
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
April 09, 2022

I placed a build order with MB - Knoxville in 2021. I worked with Javier after a recommendation from Allison Born. I originally worked with Allison with my previous MB. Javier and Allison did not di More

by CJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Escobar, Allison Born
April 07, 2022

The whole buying experience was great, start to finish. Frank Cardwell was super helpful and informative, and made the whole experience smooth as silk. We had to deal with several hurdles due to so many pe More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
April 06, 2022

We just bought our second Mercedes from Frank Cardwell. Very informative, patient, and low pressure. I would refer anyone to him. We’ll be back! More

by Margo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
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