Mercedes-Benz of Knoxville

I have purchased a LOT of vehicles in my life and this was one of the most relaxed experiences I've had. Javier Escobar was great. He was informative and went out of his way to insure that I saw everythin was one of the most relaxed experiences I've had. Javier Escobar was great. He was informative and went out of his way to insure that I saw everything on the vehicles I looked at. Each time I've been in the facility everyone has been very friendly and asked if they could help. I'll be back to buy my next vehicle from Javier. More

This was our second purchase from M-B of Knoxville. The thoughtful attention to details make the process a pleasure. Thank you. The thoughtful attention to details make the process a pleasure. Thank you. More

Mitchell and the service crew where great. From out of town and needed help. They exceeded expectations From out of town and needed help. They exceeded expectations More

Frank Cardwell was wonderful to work with. This was my first experience at Mercedes Benz of Knoxville and he made me feel so at ease. He was honest and upfront with everything I was asking, no This was my first experience at Mercedes Benz of Knoxville and he made me feel so at ease. He was honest and upfront with everything I was asking, not to mention so patient! I absolutely love my car! I will definitely refer anyone I know looking to buy or trade to Frank! Such a great experience! Thank you Mercedes Benz of Knoxville and Frank! More

I was in a pinch on vacation after having a breakdown and Frank Cardwell came in clutch and had me in and out in no time and back to enjoying my vacation. This was the easiest car buying experience at a deal Frank Cardwell came in clutch and had me in and out in no time and back to enjoying my vacation. This was the easiest car buying experience at a dealership I’ve had! More

Frank at Mercedes of Knoxville was fantastic to work with! He spent hours with us and answered all of our questions (even those I texted later!). He was up-front, honest and immensely patient during our with! He spent hours with us and answered all of our questions (even those I texted later!). He was up-front, honest and immensely patient during our first Mercedes purchase. I highly recommend Frank & Mercedes of Knoxville to anyone looking to buy, sell or trade! More

Frank Cardwell was great to work with, from showing the vehicle all the way to my purchase and driving my new vehicle off the lot. Everyone involved made sure I was comfortable and worked to provide me wit vehicle all the way to my purchase and driving my new vehicle off the lot. Everyone involved made sure I was comfortable and worked to provide me with excellent service. More

I placed a build order with MB - Knoxville in 2021. I worked with Javier after a recommendation from Allison Born. I originally worked with Allison with my previous MB. Javier and Allison did not di I worked with Javier after a recommendation from Allison Born. I originally worked with Allison with my previous MB. Javier and Allison did not disappoint! Javier kept frequent status of my order and was great to work with when it was received from the manufacturer. Javier was awesome and I would recommend him to my friends for sales!! Allison was wonderful as well! More

The whole buying experience was great, start to finish. Frank Cardwell was super helpful and informative, and made the whole experience smooth as silk. We had to deal with several hurdles due to so many pe Frank Cardwell was super helpful and informative, and made the whole experience smooth as silk. We had to deal with several hurdles due to so many people being involved, out of state in multiple states. Through it all, Frank was easy to work with, greatly informative and helpful, and guided us through it easily. All went well, and we couldn't have asked for a better experience! Thank you, Frank! More

We just bought our second Mercedes from Frank Cardwell. Very informative, patient, and low pressure. I would refer anyone to him. We’ll be back! Very informative, patient, and low pressure. I would refer anyone to him. We’ll be back! More