Mercedes-Benz of Knoxville

Fantastic experience with Frank!! I’ve been buying cars Fantastic experience with Frank!! I’ve been buying cars for 20 years and this was by far the best experience I’ve had on a car lot. No pressure and Fantastic experience with Frank!! I’ve been buying cars for 20 years and this was by far the best experience I’ve had on a car lot. No pressure and good energy all around. Frank has gone above and beyond to make sure I’m pleased with my purchase, even keeping contact post sale. Thank you Frank, will definitely be back for my next ride. More

Frank was great ,we found this Tahoe 30 min after he posted it and went to get it the next day He went out of his way to accommodate us They serviced and cleaned the vehicle, it looks and drives great posted it and went to get it the next day He went out of his way to accommodate us They serviced and cleaned the vehicle, it looks and drives great Thanks Frank More

The experience was great. The salesman was pleasant and easy to work with. The sale of the car did not take long, quick and easy 😁 easy to work with. The sale of the car did not take long, quick and easy 😁 More

Enjoyed working with Frank and Basil on purchasing a 09’ s550. It was purchased sight unseen and really did not talk to anyone except by text and email. The car was delivered as promised. s550. It was purchased sight unseen and really did not talk to anyone except by text and email. The car was delivered as promised. More

Wow!! Frank Cardwell is on point with the sales of the Mercedes Sprinters. He and his team are quick to get you through the buying experience without missing a step. We are buyers from out of state and ma Mercedes Sprinters. He and his team are quick to get you through the buying experience without missing a step. We are buyers from out of state and made our experience Smooth and Relaxed. Furthermore-absolutely zero misleading information about the deal.. Way to go Frank !!! You have changed my perspective for the better- the Way a Deal should be done! Thanks again ~Alex & Lorri More

Frank Cardwell and the team at Mercedes-Benz of Knoxville are amazing! We found a truck online and live three hours away. We started working with Frank over the phone and he made the experience very comfort are amazing! We found a truck online and live three hours away. We started working with Frank over the phone and he made the experience very comfortable. This is the first vehicle I have “mostly purchased” over the phone and it was great to deal with someone you can trust. I would highly recommend working with Frank! More

Great experience dealing with Frank beginning to end! Customer satisfaction is obviously very important to him. He’s a true professional. Customer satisfaction is obviously very important to him. He’s a true professional. More

Had a fantastic experience with Frank Caldwell and team. Bought a Sprinter sight unseen from another state and every aspect of transaction was flawless with excellent communication. Highly recommend this d Bought a Sprinter sight unseen from another state and every aspect of transaction was flawless with excellent communication. Highly recommend this dealer. More

Terrible experience at this service dept. They are rude and didn't provide any quality customer service. I would rather go to any other dealer or mechanic. When I reached out to service manager and general and didn't provide any quality customer service. I would rather go to any other dealer or mechanic. When I reached out to service manager and general manager to tell them about my experience, they both ignored the email. More

Frank Cardwell really did a great job for us.We are out Frank Cardwell really did a great job for us. We are out of state and the transaction was done from afar, Frank explained things very well, was alway Frank Cardwell really did a great job for us. We are out of state and the transaction was done from afar, Frank explained things very well, was always quick to respond to questions, and was very professional throughout ! More