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Mercedes-Benz of Knoxville

Knoxville, TN

4.2
201 Reviews

10131 Parkside Dr

Knoxville, TN

37922

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Showing 201 reviews

October 31, 2021

We found Frank Cardwell to be very professional. He was very knowledgeable of the vehicle we were interested in and it was truly a pleasure working with him. More

by Bill Mann
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
FrNk Cardwell
October 29, 2021

An unexpected traffic accident required us to replace our Mercedes SUV a year earlier than planned. I didn't want a payment right now, so we were shopping for a used car we could buy with cash. It was a di More

by fshaw1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
October 29, 2021

Fantastic experience with Frank!! I’ve been buying cars Fantastic experience with Frank!! I’ve been buying cars for 20 years and this was by far the best experience I’ve had on a car lot. No pressure and More

by Allen_01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Deborah
October 27, 2021

Frank was great ,we found this Tahoe 30 min after he posted it and went to get it the next day He went out of his way to accommodate us They serviced and cleaned the vehicle, it looks and drives great More

by spencerharris45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank,Cardwell
October 25, 2021

The experience was great. The salesman was pleasant and easy to work with. The sale of the car did not take long, quick and easy 😁 More

by lichelle3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank and Basil
October 19, 2021

Enjoyed working with Frank and Basil on purchasing a 09’ s550. It was purchased sight unseen and really did not talk to anyone except by text and email. The car was delivered as promised. More

by chadheflin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank and basil
October 16, 2021

Wow!! Frank Cardwell is on point with the sales of the Mercedes Sprinters. He and his team are quick to get you through the buying experience without missing a step. We are buyers from out of state and ma More

by Touchofclassbyalex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
October 16, 2021

Frank Cardwell and the team at Mercedes-Benz of Knoxville are amazing! We found a truck online and live three hours away. We started working with Frank over the phone and he made the experience very comfort More

by rodneyadams23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell, Jenny Parker
October 15, 2021

Great experience dealing with Frank beginning to end! Customer satisfaction is obviously very important to him. He’s a true professional. More

by iamtdunham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
October 13, 2021

Had a fantastic experience with Frank Caldwell and team. Bought a Sprinter sight unseen from another state and every aspect of transaction was flawless with excellent communication. Highly recommend this d More

by ECKC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caldwell
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