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Mercedes-Benz of Knoxville

Knoxville, TN

4.2
201 Reviews

10131 Parkside Dr

Knoxville, TN

37922

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Showing 201 reviews

December 10, 2021

Frank was great to work with and the process went very smooth and painless. Thanks again for all your help with our new sprinter we love it! More

by Justin_mccoubrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
December 10, 2021

Had a great experience with Mercedes Benz of Knoxville. We Worked with Frank Cardwell, he was very professional and listened to what we needed. The whole process was very smooth, and we love our new Merce More

by aerialkick540
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
December 06, 2021

Todd really took the time to help me find the vehicle that made me happy and I love my Mercedes. He is very knowledgeable of the the vehicles and I love my new GLC More

by omd3636
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Ozias
December 03, 2021

Joel is one of the most knowledgeable Mercedes people I have ever known. I wouldn’t recommend anyone else to assist in your purchase! More

by julia H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Lay
December 01, 2021

We are beyond delighted with our car buying experience at MB of Knoxville. Frank was so incredibly kind, knowledgeable, and professional, and made sure our family felt welcome the entire time. I would recomm More

by Lia McClain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
November 29, 2021

Frank was a pleasure to work with. He was trustworthy and followed through with everything he promised on our car purchase. More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance reps
November 28, 2021

I first connected with Frank Cardwell three years ago when I first started considering a purchase of a new Mercedes Sprinter van. Over the last couple of years he has patiently answered my questions from More

by Jpbewley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
November 16, 2021

I had a wonderful experience with Frank. He found me the prefect CPO Mercedes Benz. More

by mallory.lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
November 10, 2021

Always a great experience at Mercedes of Knoxville! Missed working with our favorite salesman, but had a great time with the new one. More

by susdaw2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 10, 2021 -

susdaw2006 responded

Customer service at this dealership is off the charts! The people that answer the calls on the help line with Mercedes are also phenomenal, helped me on a Sunday and called me back on Monday to make sure everything was working properly.

November 03, 2021

My experience with MB of Knoxville, and specifically Frank Cardwell was outstanding. Purchasing a vehicle can be a stressful event and in my case (across the country) it was daunting. Frank made this More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
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