Mercedes-Benz of Kansas City South - Service Center

Our service advisor, TJ, is first rate always exceeding expectations! He takes the time to explain why something needs to be done right away, can wait and how long expectations! He takes the time to explain why something needs to be done right away, can wait and how long More

I had a gash in my tire so I pulled into service with no appointment. Service was so awesome replaced my tire in 40 minutes appointment. Service was so awesome replaced my tire in 40 minutes More

S550 40,000 MILE SERVICE I have bought 3 Mercedes at this dealership in the last 10 years and have always used this service department as well. Johnny has been very good to wo I have bought 3 Mercedes at this dealership in the last 10 years and have always used this service department as well. Johnny has been very good to work with. More

GLK350 Service I have been coming here for servicing and detailing my GLK every year since 2016. John Doolittle is my favorite representative. He does an above and b I have been coming here for servicing and detailing my GLK every year since 2016. John Doolittle is my favorite representative. He does an above and beyond job in ensuring i get the best value out of my service. Every-time after I pick my car after service and detailing it always looks like the first time I purchased it. More

Recently had the annual service performed on my SLC 43 by M-B of KC. As always, it was excellent. The car looks and drives perfectly. I work with John Doolittle in the Service Dept. and he does a great jo M-B of KC. As always, it was excellent. The car looks and drives perfectly. I work with John Doolittle in the Service Dept. and he does a great job. I’ve had my M-Bs serviced there since 2013 and have never been disappointed. More

Service Department second to none Great service, as always, very attentive to Customer needs, professional, go above and beyond every time. You won't find a better place to service you Great service, as always, very attentive to Customer needs, professional, go above and beyond every time. You won't find a better place to service your MB. That is why I am a MB-KC lifelong customer. Johnny, you are simply outstanding. Dan the Service Engineer is BRILLIANT and such a joy to chat with about anything MB, related to my vehicle or otherwise. More

I have always had the very best service at MB of KC. The main reason is the professionalism and attention to detail by my service advisor, TJ! He treats me and my vehicle the way he would want to be treated main reason is the professionalism and attention to detail by my service advisor, TJ! He treats me and my vehicle the way he would want to be treated! More

Excellent Service My car had a recall notice that necessitated service. John Doolittle facilitated the appointment, provided a loaner car for my use and advised me thr My car had a recall notice that necessitated service. John Doolittle facilitated the appointment, provided a loaner car for my use and advised me throughout the day as to the progress on the service. They finished the service quickly and I was able to pick up my car later in the day. My car had been washed after the service and I was very pleased with the whole experience. Mercedes Benz of Kansas City has been the best Mercedes dealership I have worked with. More

MB of KC hits it out of the park again..l Is it just another great experience at Mercedes Benz of Kansas City? ...Actually, yes it is. Whether I’m doing business at Aristocrat Motors or M Is it just another great experience at Mercedes Benz of Kansas City? ...Actually, yes it is. Whether I’m doing business at Aristocrat Motors or MB of KC, I can always count on the best care for my vehicles, and the staff going well beyond the norm to ensure my satisfaction and comfort. Although it would be easy to go on and on, suffice it to say it would make no sense to go elsewhere. More

Great service on repairs Matt took very good care of me. He called me with the diagnosis and the estimate of repairs within a reasonable time of dropping my car off. Had t Matt took very good care of me. He called me with the diagnosis and the estimate of repairs within a reasonable time of dropping my car off. Had the repairs done pretty quickly and check was very fast and easy right at his desk. This is the 3rd time we have used this dealership for repairs since we moved to KS. Matt has been awesome every time. More