Mercedes-Benz of Kansas City South - Service Center

Mr. Altaji is an Awesome Service Provider! He's very knowledgable and help everytime I come in. He gets me right in and out with no problem. He is a man of integrity and really cares about his custome knowledgable and help everytime I come in. He gets me right in and out with no problem. He is a man of integrity and really cares about his customers!! More

Happy Camper Mercedes-Benz of KC has maintained my vehicles for years. Never have I had a problem with the service work performed. and I am always treated with res Mercedes-Benz of KC has maintained my vehicles for years. Never have I had a problem with the service work performed. and I am always treated with respect.t. More

Car was promptly received and Mr. Doolittle explained everything that had been done and suggested what to do to maintain our ML 350 to keep it going for many more years.. after the service was completed everything that had been done and suggested what to do to maintain our ML 350 to keep it going for many more years.. after the service was completed he took the time to review the findings from the inspection and suggested a timeline to get bn it done. More than I expected. More

Total perfection Been using the Martin City dealership for many years and totally thhrilled with their servive, my service advisor (John Doolittle) their courtesy, fri Been using the Martin City dealership for many years and totally thhrilled with their servive, my service advisor (John Doolittle) their courtesy, friendly atmosphere and servicing my needs in a very prompt fashion. That had not been my past experience with the dealership in Mission, KS. More

Excellent response to a problem I had an issue with my car just when I was needing to drive a lot with my family. I contacted my Service Representative, Johnny Kartsonis, and he fou I had an issue with my car just when I was needing to drive a lot with my family. I contacted my Service Representative, Johnny Kartsonis, and he found a way to work my car in to diagnose the problem. They figured out what was wrong and got me home the same day - while I was waiting at the dealer. It was fantastic. More

NOT AT ALL FRIENDLY AND RESPECTFUL The experience I had this week with the service department was not respectful of my time or friendly. I would not take our cars back there again. The experience I had this week with the service department was not respectful of my time or friendly. I would not take our cars back there again. More

I recently bought a used 2003 SL 500 from an individual. John Doolittle and his team have provided diagnostic and service work as if I were a longterm customer. I really appreciate their professionalism. John Doolittle and his team have provided diagnostic and service work as if I were a longterm customer. I really appreciate their professionalism. More

John Doolittle is absolutely superior. My requested services were completed in a timely fashion and he kept me informed of the progress. I appreciate the outstanding service John and his entire team pr services were completed in a timely fashion and he kept me informed of the progress. I appreciate the outstanding service John and his entire team provide. More

routine service TJ is always professional and helpful. The lobby area is a great space for waiting, although I rarely have to wait. Great service and customer focus TJ is always professional and helpful. The lobby area is a great space for waiting, although I rarely have to wait. Great service and customer focused dealership. The Thanks! More

17 months - same problem, still not fixed I've been bringing my MB into this dealership for 17 months, since I bought it. From day 1, I've had the same problem with my head unit and Mercedes I've been bringing my MB into this dealership for 17 months, since I bought it. From day 1, I've had the same problem with my head unit and Mercedes has told me it's my problem to figure out. 4 phones later and the finally publish a TSB, but basically with the same guidance, not our problem, you should hard reset your phone every time iOS updates. Even Ford has this figured out! I should have saved myself 30k and bought a Ford SUV! More