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Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I expect a Mercedes dealership to treat me well, given the price of the vehicle and associated maintenance. That being said, MB-KC and especially Fernando Ricci have given service well above and beyond my the price of the vehicle and associated maintenance. That being said, MB-KC and especially Fernando Ricci have given service well above and beyond my expectations. From the sales experience (no pressure, just help) through maintenance (while expensive, it is reliable and well done), this is an outstanding dealership. I have purchased Jaguars and Mercedes' from a few other dealers and this is, by far, the best with whom I have been associated. BTW, I am not an employee or in any way affiliated with the dealership other than as a customer. More
Aaron and Dave were extremely knowledgeable. The pre-owned car selection was excellent. They made our purchase experience very pleasant. Oh - and we love the car!! pre-owned car selection was excellent. They made our purchase experience very pleasant. Oh - and we love the car!! More
Great customer service! Made the process very easy and enjoyable. I will definitely buy my next care from them without hesitation. Julie, Dave and JK were fantastic to work with. enjoyable. I will definitely buy my next care from them without hesitation. Julie, Dave and JK were fantastic to work with. More
Wonderful experience! Everything was handled over the phone! Exceptional service from Andy and Dave! Thank you!!! This is my second Mercedes to buy from Andy! He is the best! phone! Exceptional service from Andy and Dave! Thank you!!! This is my second Mercedes to buy from Andy! He is the best! More
Dwayne and the entire staff we interacted with at this dealership were professional, courtesy and respectful. They appreciated our time and respected our interests. Prior to finalizing on our car, I als dealership were professional, courtesy and respectful. They appreciated our time and respected our interests. Prior to finalizing on our car, I also visited 5 other dealerships, including Audi, BMW, Volvo, Infiniti, and found the service and respect provided by Dwayne and this dealership far superior to all of the other dealerships. The overall experience was outstanding. Sincerely, Piyush Sampat More
Mercedes Benz of Kansas City and Julie Langton are awesome! I live in Omaha and had to work with them over the phone and the experience could not have been any better. Julie was very friendly and we awesome! I live in Omaha and had to work with them over the phone and the experience could not have been any better. Julie was very friendly and went out of her way to get me the best price possible on the vehicle that I purchased as well as answer any and all questions that I had in a timely manner. I honestly could not have been happier with Julie, the dealership and the vehicle that I purchased. Go check out the dealership and ask for Julie! More
It was an absolute plesure to work with Eric Radzins. He It was an absolute plesure to work with Eric Radzins. He is fair, positive, and very professional. He cares about MB customers. I am coming back.... It was an absolute plesure to work with Eric Radzins. He is fair, positive, and very professional. He cares about MB customers. I am coming back....and will tell my friends about my positive experience. More
The overall experience was just great! Everybody did a super job. We looked at several different models and took several test drives of the various vehicles. super job. We looked at several different models and took several test drives of the various vehicles. More
I bought my 16 year old daughter a 2007 Mini Cooper that quite frankly was really " Like New " after 6 weeks of looking at warmed over cars with 100,000 miles for $8,000 - $10,000 .... It would never have d quite frankly was really " Like New " after 6 weeks of looking at warmed over cars with 100,000 miles for $8,000 - $10,000 .... It would never have dawned on me to look at a Mercedes Dealership for a affordable used Car - Luck for me, I found the Car on Cars.com - a Loaded 2007 Mini Cooper with 66k mi - after searching dealership after dealership I was skeptical that a Car of this Caliber could be bought for $12,400 - I contacted Whitney by e mail - within an hour the Manager had called me - and I took a leap of faith and bought it sight unseen - When we picked the Car up the following Day - I was told it was Nice - but this Car was Like New - not a ding - Sitting on 4 brand new tires - seats looked as if they had never been sat in - I had seen so many at Best average Cars that Dealers wanted High Retail Prices on with 80K - 100K miles - It was hard to believe - Richie Sexton was my Sales Person - You could not ask for a Nicer Person - We only bought a $12,400 Car - But we were treated as if we had bought a $75,000 New Mercedes - The Car is Perfect - Zero issues .... I will start my next search with Mercedes of Kansas City - I doubt you can buy a Nicer Vehicle - Priced as well & I know you can not do so with the Delivery Experience - Whitney Buehler was our Internet Connection - Greeted us at the Store - Thanked us when we left and has followed up with us to make sure we were happy - When was the last time someone sold you a used car & called you back to see if it was okay ? Great Experience ! More
Julie Langdon was the reason we purchased a vehicle from MB-KC. We first met Julie several months ago, but the dealer did not have the vehicle we were wanted. Later, we found the vehicle that we wanted at MB-KC. We first met Julie several months ago, but the dealer did not have the vehicle we were wanted. Later, we found the vehicle that we wanted at the other KC area Mercedes dealer, but we found the sales staff at the other dealer to be both arrogant and indifferent. So, we returned to see Julie and she eventually found a vehicle that worked for us and helped get the price to a reasonable level. She was pleasant, funny, and no high pressure - her sales manager was also helpful and friendly. Bottom line, the people at this dealership seemed to care if we were happy and were willing to deal as compared to the Kansas dealer who's attitude was "we have the product you want, so we don't have to treat you well." If our vehicle performs well, we will by our next one from Julie, too. More