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Mercedes-Benz of Kansas City South
Kansas City, MO
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 838 reviews
August 26, 2020
My Service Manager is Johnny Kartonis, I have dealt with Johnny many times before, he is the best. Johnny explains what the car needs in a straightforward manner, is timely, professional and polite. I neede Johnny many times before, he is the best. Johnny explains what the car needs in a straightforward manner, is timely, professional and polite. I needed a service on my S550, Oil change, lube etc. Mercedes is very thorough and does an inspection of the entire car which includes over a hundred points. I received my car back after the service and it was running like new. It was also spotless and beautiful inside and out. Johnny, the mechanics, the car cleaners and the dealership are all awesome. Mercedes Benz of Kansas City is A+ #1 David E. Riley, Jr. More
by daviderileyjr
Employees Worked With
Johnny Kartonis
August 26, 2020
Matt was great to work with and we received software updates above and beyond the service we requested. Everyone who greets as you drive into the service area is helpful and friendly updates above and beyond the service we requested. Everyone who greets as you drive into the service area is helpful and friendly More
by Theonlybarbarajmyers
Employees Worked With
Matt Hoover
August 21, 2020
TOO LONG and NOT prepared Took 1 hour 20 minutes to get a new key programmed. First went to SERVICE and they told me to go to PARTS who told me to go back to SERVICE. Took 1 hour 20 minutes to get a new key programmed. First went to SERVICE and they told me to go to PARTS who told me to go back to SERVICE. More
by julie
Employees Worked With
not sure
August 15, 2020
TJ is Awesome My SUV needed sudden major repair. TJ was able to fit me in overbooked schedule. TJ was able to cut my repair bill by 75% by calling Mercedes HQ and r My SUV needed sudden major repair. TJ was able to fit me in overbooked schedule. TJ was able to cut my repair bill by 75% by calling Mercedes HQ and representing my side of case multiple times, and finally able to bring it down. Thanks TJ! More
by RK
Employees Worked With
TJ
August 14, 2020
TJ is awesome My car was needing coolant so I took my car in. T.J. Took care of my car. I waited inside while they checked out my car. T.J came to me and let me kn My car was needing coolant so I took my car in. T.J. Took care of my car. I waited inside while they checked out my car. T.J came to me and let me know the problem and that the repair would take a couple of hours. He immediately got me a loaner, so I could make another appointment. Wow! What great service. T.J. Is the greatest. More
by MMartin
Employees Worked With
T.J.
August 10, 2020
My sales guy Brad was awesome! Highly recommend this guy!👍🏽👍🏽 He even followed up with me after my purchase of my car. I would refer all my friends and family to this guy! guy!👍🏽👍🏽 He even followed up with me after my purchase of my car. I would refer all my friends and family to this guy! More
by Srambokc03
Employees Worked With
Brad F
August 08, 2020
They went above and beyond my expectations to ensure my wife and myself were taken care of. We drive 2 hours to come back to this location. The experience through buying, quality of service And customer c wife and myself were taken care of. We drive 2 hours to come back to this location. The experience through buying, quality of service And customer care is worth it. More
by Adam
Employees Worked With
T.J Altaji
August 06, 2020
Great service TJ Altaji always provides great service and creates a helpful and trustworthy situation. I feel when I bring My car into dealership it will be well ca TJ Altaji always provides great service and creates a helpful and trustworthy situation. I feel when I bring My car into dealership it will be well cared for no matter the service needed More
by TSJ
Employees Worked With
TJ Altaji
August 06, 2020
Electrical issues Absolutely great service. Starting with Cody at the entrance & John Doolittle as service adviser these guys were awesome. Electrical problems fixed & Absolutely great service. Starting with Cody at the entrance & John Doolittle as service adviser these guys were awesome. Electrical problems fixed & reviewed with John & will never hesitate to call or return our E450 to these guys. More
by geskiddy
Employees Worked With
Cody & John Doolittle
August 06, 2020
As usual Prompt, customer friendly & professional service. Even the waiting area is top notch This type of service could make you a Mercedes-Benz KC customer Prompt, customer friendly & professional service. Even the waiting area is top notch This type of service could make you a Mercedes-Benz KC customer for life! More
by coachrahn
Employees Worked With
unsure
