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Mercedes-Benz of Kansas City South

Kansas City, MO

4.9
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we. Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas. Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel. We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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13851 Madison Avenue

Kansas City, MO

64145

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Showing 838 reviews

September 16, 2020

The service was performed quickly and John Doolittle is an excellent advisor! I am always impressed by the courtesy and consideration the staff extend to customers! More

by Rbowers4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doolittle
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for the review we think a lot of our service advisors as well.

September 15, 2020

Service advisor was friendly, informative, and professional as always. The Service was completed in reasonable amount of time. Keep up the great customer service, much thanks!👍🏽 More

by H.T.Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kartsonis
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

That's our plan. Thank you for the review and for the "thumbs up".

September 13, 2020

It was through Max Montoya's, salesperson at Mercedes-Benz of Kansas City, Missouri, expert guidance and complete professionalism that I purchased my new previously owned Mercedes which I dearly More

by Judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Montoya
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

We hope you and Blue Betty have many years together and we are here for each and every one of them. Thank you for the review.

September 10, 2020

This dealership is always very friendly, courteous, and professional. They treat me and my car as if we’re a part of their family. They ensure that my car is running well and I always leave with a big smil More

by Kathleen Palmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hoover and Johnny Kartsonis
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Smiling customers are our absolute favorite. Thank you for the review.

September 07, 2020

My advisor is TJ. He is an excellent communicator and anticipates my needs. Realistic, too. I have not had good experiences at other dealership service depts in other cities, but all good here. More

by Don Smithburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for the review. We are so glad we could impress you.

September 07, 2020

I have been greatly pleased with the service on my Mercedes cars I have received through the years. My advisor is John Doolittle who is very knowledgeable and resourceful . More

by cmmonzon@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doolittle
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for the review and for the opportunity to serve you.

September 02, 2020

Loved every minute of the process. They treat you like royalty! The service department is awesome! Nathan Parker was great! I will be back again. More

by rhodge1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Parker
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

We look forward to it. Thank you for the review.

September 02, 2020

First time buyer at MB-KC. and thoroughly enjoyed the experience. Josh was great to work with and very knowledgeable. TJ is my service manager, very honest and a pleasure to work with. I would not hesit More

by Rick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh,TJ
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Well we couldn't be happier to hear that. Thank you for the opportunity and for the review.

August 29, 2020

The usual good, helpful and friendly service with added safety for the times. First time dealing with Nathan and he provided good review of the diagnosis More

by Aolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for the review. We are working hard to maintain a high level of safety during these times.

August 28, 2020

John Doolittle always takes great care of us. He is straightforward about what we need and I never feel like they are trying to get me to buy something I don't need. The detail work they did on my car More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doolittle
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thanks for the review and we are so glad you were taken care of.

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