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Mercedes-Benz of Kansas City South

Kansas City, MO

4.9
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we. Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas. Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel. We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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13851 Madison Avenue

Kansas City, MO

64145

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Showing 838 reviews

October 08, 2020

very high praise for john dolittle and all of the people at MB of Kansas City, really pleasant experience working with every one of them More

by dloncasty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john dolittle
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

The feeling is mutual, thank you for the review.

October 01, 2020

MB of Kansas City and Aristocrat Motors always lives up to its reputation of beIng the best in the business. Johnny Kartsonis typifies the professionalism and courtesy necessary for having maintained the More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kartsonis
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for the review we look forward to many more decades of delighting customers like yourself.

October 01, 2020

My Service Worker was Nathan Parker He did a great job, and his response time on questions I had didn’t take long. He was also very clear with his answers. He Put All new tires on my 2015 CLA 250. Great Wo More

by Taya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Parker
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for the review we love to hear we are doing great work!

October 01, 2020

Matt my service adviser was professional and great to work with as usual. Called me and explained what needed to be done. Picked up my car, serviced it in a timely fashion and delivered it back to me. More

by Charlesestuckey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, service advisor
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Excellent, we couldn't be more pleased. Thank you for the review.

September 30, 2020

Johnny was extremely professional and helpful. Plus, he stayed in communication, which was great. 5 stars! Maggie, as the shuttle driver, was delightful and funny. 5 stars!! The lack of a star was for th More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny, Maggie
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

We do love a good 5 star review and we appreciate the feedback on the waiting room experience we are always striving to be more vigilant and improve our process so thank you for your review.

September 30, 2020

TJ was my service advisor and he did a very good job of helping us out with one of the issue that we have found out. More

by brillrav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for the review.

September 30, 2020

Service Advisor Matt was professional & good to work with. Explained recall alert and how it affected by vehicle. Fixed in a jiffy. Running just like new! More

by srw9012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Wonderful, we are so pleased. Thank you for the review.

September 29, 2020

John is great to work with. I know when I leave my car in his care it's in good hands. He always makes sure all is okay! Great staff and great store! More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doolittle
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Well, we have great customers so it makes it easy to be great. Thank you for the review.

September 27, 2020

I have continued to only purchase a Mercedes because I know I will always be provided with outstanding serve Johnny is wonderful, knowledgeable and honest. More

by Maweiler81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny K
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Those are three great things to be, we thank you for your review.

September 26, 2020

Could not have been any better service. Kept me informed on the progress of service and when told the service was complete. It was a fast it and out to pick up the vehicle. More

by ckellogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for the review.

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