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Mercedes-Benz of Kansas City South

Kansas City, MO

4.9
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we. Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas. Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel. We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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13851 Madison Avenue

Kansas City, MO

64145

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Showing 838 reviews

October 20, 2020

This is a well-managed, customer-focused dealership. Recently ordered parts and had service work performed. The parts and service teams were very helpful and exceeded my expectations. MBKC continues to More

by bpesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks Garrett (parts) and Cody and Matt (service).
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

We strive to earn your business each and every time. Thank you for the review.

October 20, 2020

I've worked with many service managers over the years and Matt is the best. He listens, empathizes, exercises patience, and finds solutions. He does the little things that make a big difference. The entire More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt. Dan.
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Little things do make a big difference and we are so glad you noticed. Thank you for your review.

October 19, 2020

John Doolittle is always a pleasure to work with. The service was completed on time. The car was washed and vacuumed and returned to me in great shape. Thanks, More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doolittle
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you!

October 19, 2020

The service at Mercedes of Kansas City is always stellar!!! Johnny always takes great care to keep me informed and is very reliable!! We have been using them for years. More

by debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for the review, we think our customers are stellar.

October 17, 2020

I continue to purchase only Mercedes because of the excellent customer service. I have worked with Johnny K for several years he is always professional, friendly with great diagnostic skills. More

by Maweiler81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for the review we are happy to serve.

October 17, 2020

Johnny, my service advisor is a man with a good mind. He explains in a very understandable way the work needed for your vehicle. He makes me keep coming back. I am very satisfied with his service. More

by ngomjus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kartsonis
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you we are so pleased.

October 16, 2020

I have been working with TJ for several years and he has always been great, but in this time of uncertainty he made my service so convenient by delivering and servicing both of my cars. More

by deannalgraves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for your review.

October 15, 2020

I have been going to MBKC since 2005 and I have always gotten superior service. My service advisor is TJ and he is the greatest. He's the best service advisor I've ever had. He pays attention to the sm More

by TammyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ, Ryan
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Above and beyond is where we like to be. We are 200% pleased. Thank you for your review.

October 13, 2020

Always pleased with my service advisor Matt Hoover and his ability to get my vehicle serviced and repaired promptly and even without a scheduled appointment. More

by jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Thank you for the review. We are so glad you were pleased.

October 09, 2020

My service advisor Johnny is very professional and thorough when explaining problems regarding repairs on my car. He kept me informed and is always cordial and easy to work with. More

by teebiird.2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny K
Nov 24, 2020 -

Mercedes-Benz of Kansas City South responded

Our customers make our job easy. Thank you for the review.

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