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Mercedes-Benz of Kansas City South
Kansas City, MO
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 838 reviews
November 18, 2020
Johnny K is the best! He is always friendly and helpful, and most importantly - responsive! We’ve used MB-KC service for more than 10 years and highly recommend the service staff there. and most importantly - responsive! We’ve used MB-KC service for more than 10 years and highly recommend the service staff there. More
by Michele
Employees Worked With
Johnny Kartsonis
November 18, 2020
Got in on schedule, got out ahead of the projected time, and the cost was exactly what they quoted me when I started the standard maintenance. What else could you ask for?? and the cost was exactly what they quoted me when I started the standard maintenance. What else could you ask for?? More
by Trevsoup6
Employees Worked With
Cody Young
November 16, 2020
I am a little late (service: 4 SEP 20) in providing comments to Mercedes-Benz of Kansas City. First of all my experience was incredible from beginning to end. My Certified Service Advisor (Mr. Ahmed comments to Mercedes-Benz of Kansas City. First of all my experience was incredible from beginning to end. My Certified Service Advisor (Mr. Ahmed (TJ) Altajl) was amazing... He was extremely personable and walked me through the entire process... I let him know that I was there for my 60k service and needed a tire rotation. He asked me if I needed another car and I said no that I would be more than happy to wait. Had a cup of a coffee and relaxed in the service waiting room (quite comfortable). Picked up the car (cleaned and beautiful) and was on my way... I would highly recommend Mercedes-Benz of Kansas City to anyone I meet... Just a fabulous experience from the moment I came in to the moment I left! Kudos to all the professionals that work in the service department... More
by bmoncus
Employees Worked With
Mr Ahmed (TJ) Altajl
November 14, 2020
Brought my car in for service, as always everyone is very efficient. I was able to get a ride to work, certainly more than 10 miles from the dealer/service center and saved me time and money. I trust the ser efficient. I was able to get a ride to work, certainly more than 10 miles from the dealer/service center and saved me time and money. I trust the service advisor to let me know of additional issues with my car, which he does and they also can get addressed in the same timeframe. Finally, when I pick up my car, it is clean and they kindly shined the wheels as well. I love my car and am grateful that it can maintain its value along the way. More
by Laurie from KCMO
Employees Worked With
TJ ( service advisor) and Maggie ( drove me to work-thank you!)
November 14, 2020
Matt and the service department could not have been more helpful to me and in replacing a faulty airbag. Highly recommended. I will return for my next service. helpful to me and in replacing a faulty airbag. Highly recommended. I will return for my next service. More
by JKS
Employees Worked With
Matt Hoover
November 14, 2020
Been coming here since 2012 and totally entrust them to service my vehicle. Matt is always a delight to work with. Very efficient and professional. service my vehicle. Matt is always a delight to work with. Very efficient and professional. More
by Cindy
Employees Worked With
Matt Hoover
November 10, 2020
The worst car buying experience I’ve ever had. Everyone is friendly, but I had cash in hand and just wanted to order a sprinter... it literally took TWO YEARS! And I had to pull info from the sales depar is friendly, but I had cash in hand and just wanted to order a sprinter... it literally took TWO YEARS! And I had to pull info from the sales department to get them to take my money at every single step. Not once did I get a “Mr McCann, here is the status of your order”. Only when I’d physically went to the store, because emails were ignored, could I get answers... once it was “the factory lost your order... sorry, it’ll be three more months...”. And their “we are going to do right by you? $1,000 off MSRP. They even missed options I’d requested! (Ok, I admit that I too missed that they had come off on the final spec sheet... but why would options drop from a computer maintained spec sheet? Because the sales people generated completely new specs every time we made a change rather than updating the existing one... when I asked why, it was because this seemed simpler to them...). I wish I could have taken my business anywhere else, now I dread having to trust them to do service work when it becomes necessary. I would not recommend you do business with this company. More
by Mitch
Employees Worked With
Denny Gentry, Jeff Grey
November 09, 2020
This was my 4th Mercedes and the First purchase here in Kansas city ... I was very please with the customer service and professionalism here . I will gladly purchase again. Kansas city ... I was very please with the customer service and professionalism here . I will gladly purchase again. More
by jasmausolf@hotmail.com
Employees Worked With
Max Montoya
