Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Kansas City South
Kansas City, MO
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 838 reviews
December 01, 2020
We had no intention of purchasing a vehicle on 11/27, however, we met Max Montoya on the showroom floor and he was amazing. Not your typical salesman. He took time to go over all the features of our new however, we met Max Montoya on the showroom floor and he was amazing. Not your typical salesman. He took time to go over all the features of our new MB and never once pressured us. I made some friends at Mercedes-Benz of Kansas City. Please ask for Max when you arrive. You will not be disappointed! -Nathan Parkville, MO More
by Nathansmithkc
Employees Worked With
Max Montoya
December 01, 2020
The scheduling and drop off process was very frustrating. Most importantly the disrespectful treatment of the service advisor. Totally goes against their target of 5 star rating. Most importantly the disrespectful treatment of the service advisor. Totally goes against their target of 5 star rating. More
by sachinrejaster
Employees Worked With
T. J
December 01, 2020
Definitely enjoy bringing my GLS here and was in for a recall repair where Matt Hoover was very accommodating and provided an answer to all my absurd questions regarding the features and aesthetics of my recall repair where Matt Hoover was very accommodating and provided an answer to all my absurd questions regarding the features and aesthetics of my vehicle. Thanks Matt and I am finally comfortable with the service department of a dealership for once! More
by gadams1
Employees Worked With
Matt Hoover
November 30, 2020
Last week I brought in our 2014 GLK for a recall on the Takana air bag issue. I stupidly arrived the day before my appt., but TJ the Service Manager kindly squeezed me into the schedule, and also took car Takana air bag issue. I stupidly arrived the day before my appt., but TJ the Service Manager kindly squeezed me into the schedule, and also took care of another minor recall issue that I had somehow missed. He and Maggie provided me a ride home, so that I could return at the end of the work day to pick up the car. And it had been washed! TJ is a real gentleman, and Maggie was also very professional and friendly. More
by pjcarriganjr
Employees Worked With
TJ, Maggie
November 28, 2020
The dealership always seems to do an outstanding job. Cody was great this time and quite a gentleman. Service was quick enabling me to get on my way. Cody was great this time and quite a gentleman. Service was quick enabling me to get on my way. More
by marlysdee
Employees Worked With
Cody Young
November 26, 2020
First time service customer - Highly Recommend. This was my first time to use the Service department at Mercedes of Kansas City. We just purchased a used sprinter (from a different dealer), and had a stick my first time to use the Service department at Mercedes of Kansas City. We just purchased a used sprinter (from a different dealer), and had a sticky TPMS issue. TJ and the team did an excellent job handling the situation, as well as helping us catch up on additional needed maintenance. Excellent service, quality of work and communication. More
by Bryon L
Employees Worked With
TJ
November 20, 2020
I had my service yesterday and customer service is always top notch in MB-KC. John Doolittle always goes above and beyond in helping out with my needs. The service staff are all friendly and often go top notch in MB-KC. John Doolittle always goes above and beyond in helping out with my needs. The service staff are all friendly and often go out of their way to help me with my maintenance. More
by Venkatesh Muthusamy
Employees Worked With
John Doolittle
November 19, 2020
Svc rep TJ & MERC BENZ tm and the actual technician who troubleshot/repaired my 03 CL600 soft close syst (trunk, doors, rear headrest via PSE, door locks and hydraulic trunk motor replacement + STAR syst p troubleshot/repaired my 03 CL600 soft close syst (trunk, doors, rear headrest via PSE, door locks and hydraulic trunk motor replacement + STAR syst programming was exceptional. Thanks again. More
by Lifeforcefitness05
Employees Worked With
TJ and JOHN
November 19, 2020
Had yearly service yesterday. Always good experience. TJ was very helpful in explaining costs of next service -since I was completing my original prepaid services. was very helpful in explaining costs of next service -since I was completing my original prepaid services. More
by Ralph
Employees Worked With
TJ
