Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I can always count on great service with every appointment! Only wished I lived closer to the dealership, however the loaner car they provide is the perfect solution! appointment! Only wished I lived closer to the dealership, however the loaner car they provide is the perfect solution! More
I had a warning light alert me to a battery issue that needed immediate attention. We called the dealership and had an appointment that morning. The new battery was installed, and they even worked in my s needed immediate attention. We called the dealership and had an appointment that morning. The new battery was installed, and they even worked in my service appointment that had become due that week. Everyone was helpful and went the extra mile to serve my needs. More
Great service department. Efficient, reliable, consistent. Significantly better experience than I’ve had at any other dealership —. And I’ve owned a LOT of new cars. consistent. Significantly better experience than I’ve had at any other dealership —. And I’ve owned a LOT of new cars. More
I’ve been going to Mercedes for a little over 9 yrs now. I’ve not ever had an issue with my car they could not fix. They do good work and have great customer service. I’ve not ever had an issue with my car they could not fix. They do good work and have great customer service. More
Everybody at this dealer provides excellent customer service. They go above and beyond to help the customers. I purchased my car from this dealer and was amazed at the kindness and service provided. In service. They go above and beyond to help the customers. I purchased my car from this dealer and was amazed at the kindness and service provided. In the past, I bought several cars from other dealers but never experienced the kind of service provided here. More
Had a slow leak in one of my tires so I took my car to MB of KC in Martin City. Although they were pretty busy, TJ, Cody & the service team really took care of me and got a new tire put on & had me out of th of KC in Martin City. Although they were pretty busy, TJ, Cody & the service team really took care of me and got a new tire put on & had me out of there within about 1-1/2 hours. They are very friendly and professional here and I really enjoy working with them. More
I could not ask for better quality service for my E350. Brought the car in for brakes and not only was work done efficiently and well but also the car is returned spotless. TJ is the most professional and Brought the car in for brakes and not only was work done efficiently and well but also the car is returned spotless. TJ is the most professional and knowledgeable service advisor I have had. Explains everything that is being do e and listens to his customers. Great combo More
Brought my car in for its annual service check. From the moment that I pulled into the facility, I was treated with efficiency and respect. Waited for my car in their comfortable lounge and left happy and moment that I pulled into the facility, I was treated with efficiency and respect. Waited for my car in their comfortable lounge and left happy and satisfied. More
Excellent service and personal attention!Johnny K is the Excellent service and personal attention! Johnny K is the best! All personal are very interested in assisting me. Show room and facilities are clean Excellent service and personal attention! Johnny K is the best! All personal are very interested in assisting me. Show room and facilities are clean and comfortable. More
I brought my 2013 GLK for a safety recall service. The service was terrific and professional. As usual my service consultant Johnny Kartsonis had my loaner car ready and I got my car back at the promised service was terrific and professional. As usual my service consultant Johnny Kartsonis had my loaner car ready and I got my car back at the promised time. Would recommend this service dept. every time. More