Mercedes-Benz of Kansas City South

Mercedes Benz of Kansas City sets a very high standard for automobile servicing and customer confidence/satisfaction. I appreciated Matt Hoover for his professionalism, knowledge and patience, Well done for automobile servicing and customer confidence/satisfaction. I appreciated Matt Hoover for his professionalism, knowledge and patience, Well done across the board! More

I always have 5 star service at this dealership. They really know what GREAT customer service looks like. TJ handles things professionally with kindness I always get my car service upon mileage mileston really know what GREAT customer service looks like. TJ handles things professionally with kindness I always get my car service upon mileage milestone and I've also had other work performed on my car. Each time I have a loaner ready when needed, service completed in timely fashion and quality is high. More

As always, excellent and professional service. This was an annual maintenance service. The battery and wipers were replaced. The GPS updated. All items accomplished under warranty. an annual maintenance service. The battery and wipers were replaced. The GPS updated. All items accomplished under warranty. More

Mercedes Benz of Kansas City provides exceptional quality and expedient service. I am pleased with how they handled my urgent situation with professionalism and grace. and expedient service. I am pleased with how they handled my urgent situation with professionalism and grace. More

Excellent service, kept me updated with the assessment and once I was comfortable, work was completed timely. They were very efficient not just with the repairs but with my time. My service advisor Matt and once I was comfortable, work was completed timely. They were very efficient not just with the repairs but with my time. My service advisor Matt even helped me with getting some settings corrected I was having an issue with. I will definitely be taking my cars here for service! More

Your service department had great technical support your sales department need training how to handle the customers after approving the sales and deposits the canceled the deal by increasing the sales cost sales department need training how to handle the customers after approving the sales and deposits the canceled the deal by increasing the sales cost Mercedes doesn’t work this way in Germany More

I had the best experience. They took care of everything. I live 1100 miles away. Brad made me a video of the car and dealt with my insurance company. I had to do nothing except sign some papers and they h I live 1100 miles away. Brad made me a video of the car and dealt with my insurance company. I had to do nothing except sign some papers and they had someone come to my house and bring them to me. More

I was there for quite a long time since I didn't want a loaner car. It was not the dealers fault. They ran into complications with a new seat belt retainer and had to disassemble it a second time. Then a b loaner car. It was not the dealers fault. They ran into complications with a new seat belt retainer and had to disassemble it a second time. Then a battery fault code came up and it had defective cells so it was replaced. Thank you MBKC Service. More

TK is awesome! Knowledgeable, attentive and professional. He is a blessing to any customer that will have a chance to deal with him. KEEP UP THE GOOD WORK MAN. He is a blessing to any customer that will have a chance to deal with him. KEEP UP THE GOOD WORK MAN. More

My service experience has always been exceptional. The service department is so efficient and every person I have dealt with has been beyond helpful and very friendly. service department is so efficient and every person I have dealt with has been beyond helpful and very friendly. More