Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Extremely happy with the quality of customer service. Lisa made it a completely stress free visit. I will definitely return for services in the future. Lisa made it a completely stress free visit. I will definitely return for services in the future. More
Great service! Matt and Johnny provided excellent customer support and kept me informed throughout the process. Loaner was ready as promised with all paperwork completed. Bought our GLE350 here and customer support and kept me informed throughout the process. Loaner was ready as promised with all paperwork completed. Bought our GLE350 here and will go nowhere else for service. More
Satisfied with service and courtesy received from T.J. His personal and professional attention is appreciated. He Was available for question and concern and his prompt response T.J. His personal and professional attention is appreciated. He Was available for question and concern and his prompt response More
Great service at Mercedes! I work with Johnnie Kartsonis and he is always on it. He sends texts to keep me updated with the service. Wonderful experience! and he is always on it. He sends texts to keep me updated with the service. Wonderful experience! More
The service department is friendly. They have always had may car ready when they say. The waiting room is clean and comfortable. I recently bought new tires from them and then we I got a hole in one of the may car ready when they say. The waiting room is clean and comfortable. I recently bought new tires from them and then we I got a hole in one of the tires, they did a great job of taking care of it and replacing it with minimal cost to me. More
The service department is very friendly & efficient. They follow thru on everything they say. I have never been dissatisfied or disappointed. My car is always ready when they say it would be. My service cont follow thru on everything they say. I have never been dissatisfied or disappointed. My car is always ready when they say it would be. My service contact is Jonny Kartonis & he is terrific, More
MERCEDES Benz of KC always gives personal, prompt and professional device whether you’re looking to buy-See Ralph-He’s my favorite and is always available to help with even the smallest issue or answer a professional device whether you’re looking to buy-See Ralph-He’s my favorite and is always available to help with even the smallest issue or answer any question-and service is excellent-I like Cody-if you’re in a rush-He’s on it! More
A model to which automobile dealerships should aspire. In and out in about an hour as promised. Cody Young was terrific. Great accommodations in the customer service lounge. Never leave disappointed. and out in about an hour as promised. Cody Young was terrific. Great accommodations in the customer service lounge. Never leave disappointed. More
Always a great experience at MB of KC. Matt Hoover always goes above and beyond and I know I can trust him, which is extremely important when it comes to maintaining my S550 in its “Best or Nothing” c always goes above and beyond and I know I can trust him, which is extremely important when it comes to maintaining my S550 in its “Best or Nothing” condition! Cheers to Matt and the peace of mind he provides! More