Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Always do a great job Matt Hoover is the best I really appreciate when I call he is willing to make an appointment for me that is convenient everyone in the service area are very professional appreciate when I call he is willing to make an appointment for me that is convenient everyone in the service area are very professional More
Had to bring my vehicle back on 26 Feb, one day after I picked up on 25 Feb. the entire A/C unit did not work, and there was a scratch/crack on the passenger side wood paneling. Shop foreman used software picked up on 25 Feb. the entire A/C unit did not work, and there was a scratch/crack on the passenger side wood paneling. Shop foreman used software diagnostics to get the A/C unit back on. The service manger reviewed the scratch and offered to cover labor if I would cover the part. Wasn’t to happy about that. I still got my rear brakes done done since I had already made the trip. More
John Kartsonis got me in the same day when my GLC300 needed a new battery due to the severe cold weather. They have an excellent service department. needed a new battery due to the severe cold weather. They have an excellent service department. More
My sales consultant Brad Fajardo was phenomenal, he helped me out when I was looking through the parking lot and was extremely knowledgeable about the vehicle I was looking at. I got my dream car and t helped me out when I was looking through the parking lot and was extremely knowledgeable about the vehicle I was looking at. I got my dream car and the deal that I wanted and I couldn't be happier about my experience at this dealership. More
Matt Hoover took great care of my service needs! I was in a time crunch and he went above and beyond to get my car serviced and ready to go in plenty of time for my meeting. His effort to go above and be in a time crunch and he went above and beyond to get my car serviced and ready to go in plenty of time for my meeting. His effort to go above and beyond was truly appreciated! More
Service Advisor, A. Altaji is professional and is very helpful. Car service is fast and excellent Charges are reasonable for a dealership Dealership is very friendly and clean helpful. Car service is fast and excellent Charges are reasonable for a dealership Dealership is very friendly and clean More
Once again, I have to sing the praises of John Kartsonis. Not only has he made himself available time and again with my endless questions through email communications but was quick to diagnose and guide in t Not only has he made himself available time and again with my endless questions through email communications but was quick to diagnose and guide in the most recent repair. Although I am still in sticker shock for another one of these costly repairs, Johnny and the team and MBKC have always treated me professionalism. More
Fast and professional and friendly service from TJ as usual! Thank you for putting the side driver mirror back together after my “little accident” We appreciate the quality of your teams work. usual! Thank you for putting the side driver mirror back together after my “little accident” We appreciate the quality of your teams work. More
John Kartsonis and team MB star technicians are stellar professionals from tech rep to shop floor. John kept me informed of repairs, watch items and partnered with USAA to ensure the entire claim process professionals from tech rep to shop floor. John kept me informed of repairs, watch items and partnered with USAA to ensure the entire claim process and repairs were professionally complete. Thanks again. Highly recommend. More
always reliable & quality service dept. T J and John D were quick and cooperative to setup only the necessary service items & also solve our tire pressure issues. were quick and cooperative to setup only the necessary service items & also solve our tire pressure issues. More