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Mercedes-Benz of Kansas City South

Kansas City, MO

4.9
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we. Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas. Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel. We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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13851 Madison Avenue

Kansas City, MO

64145

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Showing 838 reviews

April 02, 2021

I've had multiple positive experiences with the Service Department on my MercedesBenz. Service Advisor Johnny Kartsonis is a true professional. Highly recommended for your next service. More

by Lganninger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kartsonis
May 12, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your continued business, your feedback and your review.

March 31, 2021

Absolutely hands-down the best service. The service professionals are always polite, knowledgeable and accommodating. The facility is clean and welcoming. The best in KC. More

by mdegasperi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kartsonis, Cody
May 12, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your continued business, your feedback and your review.

March 25, 2021

Super clean, super organized, very upbeat, positive vibe from the place and the people. Repair was done expertly and timely. John did a great job getting everything taken care of More

by Jbeuter71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 12, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your continued business, your feedback and your review.

March 25, 2021

Set up appointment for recall work with John Kartsonis. He was friendly, knowledgeable & very helpful. Upon arrival @ appointment was greeted & helped quickly. T.J Altaji Went over recall & we requested More

by bradleyricka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kartsonis, T.J. Altamira &another young man who greeted us.
May 12, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your continued business, your feedback and your review.

March 24, 2021

A very smooth and completed appointment. Great communication before the schedule service and after the recall service. Johnny let us know what they did. Today More

by Steve C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kartsonis
May 12, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your continued business, your feedback and your review.

March 23, 2021

The Dealership is awesome. I have nothing but great things to say about the Employees and the Dealership. I was concerned about at least 3 customers waiting in the customer lounge not wearing masks. More

by robertsda5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
May 12, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your continued business, your feedback and your review.

March 22, 2021

Always a great place. Service department is excellent. From the service drive to the lounge everything is in place and works smoothly. Very nice loaner car was ready upon arrival. Service (a recall) wa More

by Opie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
May 12, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your continued business, your feedback and your review.

March 20, 2021

Friendly & helpful. Cody in the service department is great to work with. Very efficient & honest with what your car needs. I recommend him as a technician. More

by galgrvy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
May 12, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your continued business, your feedback and your review.

March 19, 2021

Routine service and check a couple things on the wife’s 8 year old SL550. TJ took great care of us once again. He is prompt, proactive, professional, and has a very nice personality in our conversations. More

by chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
May 12, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your continued business, your feedback and your review.

March 18, 2021

My experience was great Tj was helpful up front with what was needed. First time ever owning a Mercedes I've did a little research and here others complaining about the cost. Tj reminded me of the ride tha More

by east caney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj
May 12, 2021 -

Mercedes-Benz of Kansas City South responded

Thank you for your continued business, your feedback and your review.

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