Mercedes-Benz of Kansas City South

Recently had to have needed repairs to my GLK350, due to oil and antifreeze leak. It literally took a month for my warranty company to acknowledge my service person who was persistent and professional to ma oil and antifreeze leak. It literally took a month for my warranty company to acknowledge my service person who was persistent and professional to make sure it was approved, we both tag teamed. I’m grateful for this dealership and TJ for always making sure things are done, done right and fair when it comes to my car. I’ve never had better service and dealt with the most friendliest, personable and professional staff and service crew! Always 1st class treatment!! More

Very professional dealership ! Johnny Kartsonis and everyone involved did a great job to update software and find a defective sensor installed at factory ! Now my Winnebago View is running Great ! Th everyone involved did a great job to update software and find a defective sensor installed at factory ! Now my Winnebago View is running Great ! Thank you More

I just finished purchasing an E63 AMG and the process and experience was fantastic. Josh and his team were great to work with. This is now our third Mercedes purchase here. The sales and service team keep experience was fantastic. Josh and his team were great to work with. This is now our third Mercedes purchase here. The sales and service team keep us coming back. More

It’s always a great pleasure to do business with this dealership. Very accommodating sales and service Fair price for trade in and reasonable price for new one dealership. Very accommodating sales and service Fair price for trade in and reasonable price for new one More

We got our 17 yr old her first car here. The process was great. From the Internet sales dept, Sales dept w Josh and the GM all to the Finance dept. They have one of the best group of employees Ive encounter great. From the Internet sales dept, Sales dept w Josh and the GM all to the Finance dept. They have one of the best group of employees Ive encountered buying a vehicle. Thank you guys this meant a lot to my daughter. Stay amazing. More

Dropped car off wed for 845 appointment thurs for pickup time of 3pm got there at 306 and car had not been touched....no one called to advise running late....very expensive service dept! No one overly frien time of 3pm got there at 306 and car had not been touched....no one called to advise running late....very expensive service dept! No one overly friendly..will not be returning. More

I’ve had the pleasure of working with three different Mercedes dealerships during my ownership experience. Although I have yet to purchase from Mercedes-Benz of Kansas City, their service department has Mercedes dealerships during my ownership experience. Although I have yet to purchase from Mercedes-Benz of Kansas City, their service department has been excellent. If you’re fortunate enough to work with Lisa Graham, she is professional, prompt, and has a great sense of humor. The other service staff I’ve encountered have been great. The facility is comfortable and clean. More

Lisa was very helpful and broke down everything for me. She was great with me and helped me a lot on deciding what to do She was great with me and helped me a lot on deciding what to do More

Great experience, great communication and very timely! Lisa in service was great to work with— thanks again! Will definitely be back the next time I need service! Lisa in service was great to work with— thanks again! Will definitely be back the next time I need service! More

Matt did a great job of getting me in and out for repairing my console. I always have great service at this dealership. I would highly recommend getting your Mercedes serviced here. repairing my console. I always have great service at this dealership. I would highly recommend getting your Mercedes serviced here. More