Mercedes-Benz of Kansas City South

Always outstanding service from this dealership for sprinter service work. They are efficient and reasonably priced. I’ve never had a problem just good service. sprinter service work. They are efficient and reasonably priced. I’ve never had a problem just good service. More

We just purchased another new car from MBKC with the assistance of Jesse Little and Max Montoya. The made the entire experience a real pleasure! assistance of Jesse Little and Max Montoya. The made the entire experience a real pleasure! More

Awesome service good clean environment my rep Cody was helpful and polite will always be back at this location .will be back again Mercedes benz helpful and polite will always be back at this location .will be back again Mercedes benz More

Service was excellent as well as appropriate thanks to Matt who advised us. We also appreciate that every employee we encountered was friendly and helpful. P.S. to Matt: Found the missing billfold! Matt who advised us. We also appreciate that every employee we encountered was friendly and helpful. P.S. to Matt: Found the missing billfold! More

I commend the advise and expertise of John Dootlitle . He is a problem solver. The service provided was professional and skilled. I highly recommend this dealer . is a problem solver. The service provided was professional and skilled. I highly recommend this dealer . More

Service Rep was the best. Personable efficient and the best. Dealership prices are outrageous found out I can do the repair for $1,800 elsewhere compared to the vs $5,600 I was charged. loaner shortages best. Dealership prices are outrageous found out I can do the repair for $1,800 elsewhere compared to the vs $5,600 I was charged. loaner shortages are severe and persistent never available.compared to Arestocrat who always have available higher nicer loaners. This dealership has low end poor quality loaners if ever available. Hard to get an appointment when needed unless you have relationship and direct access to the service advisor. Quality usually good but lately having to go back several times for the same problem and still have no resolution. Even when the car left for few days. More

Service rep was efficient and informative although brusque. My service was changed from a one hour appointment to a 2.5 hour job with the accompanying change in cost when I arrived. An unexpected and brusque. My service was changed from a one hour appointment to a 2.5 hour job with the accompanying change in cost when I arrived. An unexpected and expensive change. More

John Dolittle is a great Manager. Best I have run into in my last 60 years. I used to be a BMW guy. He made my glad I switched to Mercedes E 350's. my last 60 years. I used to be a BMW guy. He made my glad I switched to Mercedes E 350's. More

John the service manager is fantastic. Took time to explain everything done including a breakdown of the charges. Really showed he cares about his customers. explain everything done including a breakdown of the charges. Really showed he cares about his customers. More

Recently had to have needed repairs to my GLK350, due to oil and antifreeze leak. It literally took a month for my warranty company to acknowledge my service person who was persistent and professional to ma oil and antifreeze leak. It literally took a month for my warranty company to acknowledge my service person who was persistent and professional to make sure it was approved, we both tag teamed. I’m grateful for this dealership and TJ for always making sure things are done, done right and fair when it comes to my car. I’ve never had better service and dealt with the most friendliest, personable and professional staff and service crew! Always 1st class treatment!! More