Mercedes-Benz of Kansas City South

Beautiful dealership, beautiful automobiles, wonderful people. Just picked up a Certified 2017 CLS 550 - car looks and drives like new. Great thanks to my salesman Brad Fajardo. Super sharp man on busine people. Just picked up a Certified 2017 CLS 550 - car looks and drives like new. Great thanks to my salesman Brad Fajardo. Super sharp man on business side but more importantly an incredibly nice person. cant recommend brad strongly enough. Thanks Brad. More

Love my new cla 4matic and bob was my sales rep he went above and beyond and really made this phenomenal experience this is my first Mercedes, I’m very pleased 10 out of 10! above and beyond and really made this phenomenal experience this is my first Mercedes, I’m very pleased 10 out of 10! More

My service advisor was able to work my vehicle in for repair on short notice and returned sooner than I had expected. I'm very appreciative of that. Great job! repair on short notice and returned sooner than I had expected. I'm very appreciative of that. Great job! More

Tremendous experience start to finish John Kartsonis Tremendous experience start to finish John Kartsonis was personable and friendly and maintained constant communication and updates throughout Tremendous experience start to finish John Kartsonis was personable and friendly and maintained constant communication and updates throughout Excellent service!! Will definitely return for future needs More

Hello, I serviced my car with them few times compared to aristocrat motor very very knowledgeable and professional team ! I am definitely service my car with again!!Highly recommend!!! aristocrat motor very very knowledgeable and professional team ! I am definitely service my car with again!!Highly recommend!!! More

I am giving the 2 stars only because I truly appreciated Ritchie, my salesperson and the the salesmen Max and Josh who had helped me prior. However, I have never witnessed a more poorly managed establishme Ritchie, my salesperson and the the salesmen Max and Josh who had helped me prior. However, I have never witnessed a more poorly managed establishment of any type in my 26 years of professional career. Ritchie and I came to a purchase price and told him that I am paying cash. I arrived at the dealership at 5:45pm on 5-27-21. I was told that "the finance officer" is finishing up with the current buyer and that there is another cash buyer ahead of me.................... I waited over 2.5 hours for this incompetent "business office" clerk. And when I was finally seen at 8:30pm, he actually felt offended when I complained about waiting over 2.5 hours, and arrogantly stated...."Didn't you see I was busy?". I told him to stop talking and finish my paperwork..... I was done in 6 minutes. This incompetent individual kept me for 150 minutes to finish 2 buyers before me. Shame on him. And if this is not corrected, shame on his superiors. Disregarding someone's time is much worse than cursing at that person. And not owning it shows your true character trait. More

We have a diesel Sprinter 3500 van - 20214 model year - and it is a gem. But when it needs a check-up or a tune-up, it can be complicated - more computers in this vehicle than on the ISS. We have had 100% and it is a gem. But when it needs a check-up or a tune-up, it can be complicated - more computers in this vehicle than on the ISS. We have had 100% satisfaction in the diagnosis, repair and communication from MB of Kansas City - and always thought that the costs were fair. Whenever they can they allocate items to warranty work, including extended warranties issued by MB because of user complaints. Even though it is an hour drive from our location, it is worth the trip every time. More

As always, the experience was outstanding in every way. Thanks to Johnny Kartsonis and the entire service staff, every aspect of our annual service appointment was perfect. Thanks to Johnny Kartsonis and the entire service staff, every aspect of our annual service appointment was perfect. More

Best Mercedes dealership, and most outstanding service department!. We have serviced 5 cars and purchased 4 cars here.. we love the staff and how they take care of us! department!. We have serviced 5 cars and purchased 4 cars here.. we love the staff and how they take care of us! More

Never owned Mercedes-Benz before,but the ride, safety, and styling made this decision easy. Our sales rep -BRAD-was easy to work with, atypical of the ‘pushy-salesman’ stereotype and was focused on matc and styling made this decision easy. Our sales rep -BRAD-was easy to work with, atypical of the ‘pushy-salesman’ stereotype and was focused on matching the right car to our wants/needs, rather than just selling something. Kirk was the ‘finisher’, who joined our group to insure that if we bought this car, we would be completely satisfied with all aspect of the deal. Special thanks to Mr. Still who spent over an hour with us to teach the ins and outs of configuring the visual dash and operating the many features of this transport. More