Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I received a recall notice for my 2020 3500 and review it with my service manager. He made arrangement for the parts and setup an appointment for resolution. He also answered some key questions on the vehicl with my service manager. He made arrangement for the parts and setup an appointment for resolution. He also answered some key questions on the vehicle operation. Service was performed quickly and effectively. More
The parts cost $115.95, and the labor costs $412.50. If you compare the cost of labor and parts, that is about 355.75%. Check engine light came up again for the same repaired job. Few days, after emailing you compare the cost of labor and parts, that is about 355.75%. Check engine light came up again for the same repaired job. Few days, after emailing the Service Advisor and the Service Department, the Secondary Air Pump System was fixed without additional charge. Thanks to the dealership for resolving this matter. More
Took my Pleasure Way Ascent MB sprinter 2500 for several recalls that have not been done because the van was in the possession of Pleasure Way at that time. The staff in this institution is professional, f recalls that have not been done because the van was in the possession of Pleasure Way at that time. The staff in this institution is professional, friendly and with courtesy. The building is very clean and neat. They took the time to do the recall properly even if they have to re-route the cable/wire completely. I did have a long wait. However, their hard work and effort is very much appreciated. Thank you. More
Took our new C300 in for software repairs to coordinate with the MEapp which was covered under warranty. Same time they provided recall service for map update. Provided excellent service in the time allott with the MEapp which was covered under warranty. Same time they provided recall service for map update. Provided excellent service in the time allotted & car was clean and ready to go. More
Took my C63 in for a recall, 60k service and a few other items and a great experience, always professional and responsive. They give a military discount too boot. items and a great experience, always professional and responsive. They give a military discount too boot. More
It was great experience to buy Mercedes from this dealer. They were kind and know very well on their cars. It was the first dealer actually person came out and asked for anything to help during this season. They were kind and know very well on their cars. It was the first dealer actually person came out and asked for anything to help during this season. More
The service department at Mercedes-Benz of Kansas City is top notch, and my service advisor T.J. Altaji is very professional. I intend to recommend this dealership to everyone I know who is interested in bu top notch, and my service advisor T.J. Altaji is very professional. I intend to recommend this dealership to everyone I know who is interested in buying a Mercedes-Benz. More
I recently purchased a GLE350 and worked with Josh Keenan. I had a great experience overall. As a woman, who bought a car without her husband in tow, I didn't feel marginalized or unwelcome. His frien Keenan. I had a great experience overall. As a woman, who bought a car without her husband in tow, I didn't feel marginalized or unwelcome. His friendliness and professionalism made the experience a breeze. Also, Geoff, Fernando and Tim were great support. I would highly recommend purchasing your car with Mercedes Benz of KC More
Thank you Brad! I had totaled my Mercedes and was having no luck finding a replacement here in Wichita. I called Brad on a very hectic Saturday morning, he found the perfect car for me. In 2-1/2 hours I was no luck finding a replacement here in Wichita. I called Brad on a very hectic Saturday morning, he found the perfect car for me. In 2-1/2 hours I was there test driving it. Perfect car, great experience with everyone at the dealership and drove it back to Wichita a couple hours later. Mercedes Benz of Kansas City is the place to go. Brad is the man to see! I will definitely buy there again! More