Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Matt Hoover took great care of me again. Needed to have an annual maintenance done before taking a trip but I had waited too long to book an appointment before leaving. However, Matt found a way to work m an annual maintenance done before taking a trip but I had waited too long to book an appointment before leaving. However, Matt found a way to work me in and get the work done for me prior to the trip. Thanks, Matt! More
As usual I was able to bring my car in efficiently and wait comfortably for the needed work and maintenance. The staff (especially Cody) went beyond what was expected to understand and correct the issue. wait comfortably for the needed work and maintenance. The staff (especially Cody) went beyond what was expected to understand and correct the issue. Always accommodating and helpful. More
This is a very excellent dealership. I had a serious issue with my fairly new GLE sunroof and this dealership worked with me extremely well I’m getting the matter taken care of. I would and will continu issue with my fairly new GLE sunroof and this dealership worked with me extremely well I’m getting the matter taken care of. I would and will continue to recommend this dealership to friends of mine when they are interested in a new car. It’s a very friendly and thorough service team. More
Matt Hoover did an excellent........as he always does! I will always go this dealership for service and for a new vehicle. Thanks for the professionalism. will always go this dealership for service and for a new vehicle. Thanks for the professionalism. More
The purchase of my slightly used BMW convertible was totally online including shipping. Josh Keenan, our sales person, was polite and professional. Josh provided an accurate description of the car and p totally online including shipping. Josh Keenan, our sales person, was polite and professional. Josh provided an accurate description of the car and provided a walk-around video of the car to disclose any issue no matter how minor. The dealership kept all commitments and performed well as you would expect from a Mercedes-Benz dealership. More
Always great service for my Winnebago view. Johnny who is responsible for sprinter service, he’s always very accommodating very thorough definitely the best I’ve ever dealt with. Recently had a check engine responsible for sprinter service, he’s always very accommodating very thorough definitely the best I’ve ever dealt with. Recently had a check engine light for an exhaust sensor, ask Johnny if I could bring it in and drop it off and leave it there to be fixed, he got it done in two days even though I had no appointment whatsoever. More
Punctured the right rear tire on my GLS 450 near a construction site in downtown Kansas City. Called Matt Hoover because the tire dealerships didn’t carry the large 20 inch wheels needed for this vehi construction site in downtown Kansas City. Called Matt Hoover because the tire dealerships didn’t carry the large 20 inch wheels needed for this vehicle. He was able to get them in the very next day. I drop the car off early and even though they didn’t have a shuttle he had a driver take me to work and two hours later text me that The car was already ready to be picked up with two new tires and rotation. Appreciate their ability to get the tires when nobody else could in town - get me to work and get them on quickly. More
Mercedes- Benz of Kansas City performed the recall service on my Sprinter Van RV. They were polite, efficient and a pleasure to work with. I would deffinatly recommend their service department and giv service on my Sprinter Van RV. They were polite, efficient and a pleasure to work with. I would deffinatly recommend their service department and given my experience I will consider them for future automobile purchases! More
I am always pleased with the service I receive from this dealer. From the start, the customer service people on the phones are polite and knowledgeable. I was busy, they were busy but they were still able dealer. From the start, the customer service people on the phones are polite and knowledgeable. I was busy, they were busy but they were still able to get me in for a quick service before I had to take a road trip. Cody Young was very accommodating. Thanks to all. More