Mercedes-Benz of Kansas City South

Service was completed in the timeframe promised. I was given an update call to inform me of other items I might need to address in the near future, with no pressure to perform them at that time or at that given an update call to inform me of other items I might need to address in the near future, with no pressure to perform them at that time or at that location. The staff is friendly and professional. I don’t have any hesitation bringing my vehicle back or recommending this service center! More

We were given absolutely the most professional and courteous service at the Martin City location! Josh was patient in finding what we wanted in our new Benz. In the market today, what we were asking courteous service at the Martin City location! Josh was patient in finding what we wanted in our new Benz. In the market today, what we were asking them to find was difficult to impossible. They continued to work for us and found the car we have been waiting for. Kudos to Josh, Ritchie, Kirk and the team at Mercedes Benz. We know first hand that Benz is the safest and best performing car in the market. Thank you for being all we expected and more. More

As always, Matt was a pleasure to do business with. The repairs were completed on time and worked perfectly. repairs were completed on time and worked perfectly. More

TJ was very professional and fair. They were able to address all of my issues. address all of my issues. More

Matt Hoover took care of our service needs and was incredible to work with. His dedication to customer service is unparalleled. incredible to work with. His dedication to customer service is unparalleled. More

I have purchased several vehicles form MB-KC. Customer care is always exceptional. Cars have always been returned is excellent condition with all service or warranty work complete. Particular shout out care is always exceptional. Cars have always been returned is excellent condition with all service or warranty work complete. Particular shout out to my Service Representative,Matt. More

Lisa Graham was wonderful along with everyone else I talked to at the dealership. The work was efficient and complete before the assumed date. talked to at the dealership. The work was efficient and complete before the assumed date. More

Lisa Graham personified the Mercedes-Benz experience. She presented as high energy, efficient, communicative, technically proficient, and offered sound advice and solutions. Lisa exceeded all expectati She presented as high energy, efficient, communicative, technically proficient, and offered sound advice and solutions. Lisa exceeded all expectations and provided the service advisor equivalent to driving a luxury sports car and made it seem effortless. My SL550 was returned to me better (and cleaner) than ever and is always a joy to drive. The loaner vehicle nicely showcased some new must-have technological advances. More

Thank you for giving me the opportunity to comment on the outstanding service I have received from KC Mercedes over the the past 8 years. Everyone who works there is kind, courteous and extremely knowledgea outstanding service I have received from KC Mercedes over the the past 8 years. Everyone who works there is kind, courteous and extremely knowledgeable. Specifically, I have interacted most consistently with Johnny K he is an excellent representative of the Mercedes Benz brand in all areas. More