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Mercedes-Benz of Kansas City South

Kansas City, MO

4.9
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we. Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas. Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel. We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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13851 Madison Avenue

Kansas City, MO

64145

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Showing 838 reviews

November 28, 2021

Got my annual service done, Jon K at service is always professional and very helpful. He addressed all my car needed albeit I did need new tires. Got my loaner car ready and service was done at the time p More

by armiholcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Kartsonis
Jan 13, 2022 -

Mercedes-Benz of Kansas City South responded

Thanks so much for your business and your review.

November 24, 2021

Brought new car in with head display that never worked. Car was worked on for 5 hours and not fixed. When I commented on the fact that this was a new car, service personnel said ever newborns got sick. Ano More

by sunnyjohnson696
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ahmed Altaji
Dec 15, 2021 -

Mercedes-Benz of Kansas City South responded

We apologize for your experience. If you would please reach out to our Director of Marketing Robert Hellweg at robert.hellweg@soaveauto.com so we might gather some more information on your experience and hopefully address your concerns.

November 24, 2021

15 word minimum seems a bit much when the only word needed for this entire dealership is FANTASTIC More

by mdrwgp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in sales Lisa in service and anyone else I’ve had communication with at MBofKC, Geoff Bedine
Jan 13, 2022 -

Mercedes-Benz of Kansas City South responded

Thanks so much for your business and your review.

November 23, 2021

Couldn’t understand why my right front tire was losing air. Texted my service advisor TJ and he took care of it. Turned out had a nail in my new tires. Always takes excellent care of my car. You won’t fin More

by Kansaslass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J,, Geoff Bedine
Jan 13, 2022 -

Mercedes-Benz of Kansas City South responded

Thanks so much for your business and your review.

November 23, 2021

Great service. I was in for my schedule 100K service. Matt, also got problem of the noise I was hearing taken care. Matt is always pleasant and easy to work with. Most importantly, he keeps you updated More

by sudie.m.dobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hoover, Geoff Bedine
Jan 13, 2022 -

Mercedes-Benz of Kansas City South responded

Thanks so much for your business and your review.

November 17, 2021

Dealership didn’t have my appointment when I showed up, made me feel I was the person in the wrong when it was their system. Was told when the appoint was made service would take 90 mins, took over 3 hours More

by bkwils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Bedine
Dec 15, 2021 -

Mercedes-Benz of Kansas City South responded

We apologize for the miscommunication, if you would please reach out to our Director of Marketing Robert Hellweg at robert.hellweg@soaveauto.com so we might gather some more information on your experience and hopefully address your concerns.

November 17, 2021

The problem was identified, the part was in stock and installed and I was back on the road with a clean car. Did I mention that the car was really clean, thanks MBKC. More

by gary5021
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Young
November 16, 2021

T.J. 👉🏽 From start to finsh was great‼️ Also, the youngman who assisted me for check-in/check-out was great as well. My car was serviced on 11/05 ✨🚗✨😍✨ More

by Raye Phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T. J.
November 15, 2021

M.V.P'S SERVICE ADVISER AWESOME SERVICE VERY NICE AND PROFESSIONAL . SINCERELY BMWLACHIKC.FTC. More

by bmwlachikc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MAT AND CODY, Geoff Bedine
November 14, 2021

Just all around poor experience. Will never be returning. I just moved to Kansas City and decided to get my cars recall serviced here. More

by Mccfw7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TJ, Ryan
Dec 15, 2021 -

Mercedes-Benz of Kansas City South responded

We are sorry for your experience. If you would please reach out to our Director of Marketing Robert Hellweg at robert.hellweg@soaveauto.com so we might gather some more information on your experience and hopefully address your concerns.

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