Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Got my annual service done, Jon K at service is always professional and very helpful. He addressed all my car needed albeit I did need new tires. Got my loaner car ready and service was done at the time p professional and very helpful. He addressed all my car needed albeit I did need new tires. Got my loaner car ready and service was done at the time promised. I would recommend them every time. More
Brought new car in with head display that never worked. Car was worked on for 5 hours and not fixed. When I commented on the fact that this was a new car, service personnel said ever newborns got sick. Ano Car was worked on for 5 hours and not fixed. When I commented on the fact that this was a new car, service personnel said ever newborns got sick. Another service person said all new cars had something wrong with them. I expected better from Mercedes-Benz. I felt as if I were being treated with disrespect. More
Couldn’t understand why my right front tire was losing air. Texted my service advisor TJ and he took care of it. Turned out had a nail in my new tires. Always takes excellent care of my car. You won’t fin air. Texted my service advisor TJ and he took care of it. Turned out had a nail in my new tires. Always takes excellent care of my car. You won’t find a better Mercedes dealer More
Great service. I was in for my schedule 100K service. Matt, also got problem of the noise I was hearing taken care. Matt is always pleasant and easy to work with. Most importantly, he keeps you updated Matt, also got problem of the noise I was hearing taken care. Matt is always pleasant and easy to work with. Most importantly, he keeps you updated if something is taken longer than expected. He is a top notched service advisor and it is always a joy to work with him. More
Dealership didn’t have my appointment when I showed up, made me feel I was the person in the wrong when it was their system. Was told when the appoint was made service would take 90 mins, took over 3 hours made me feel I was the person in the wrong when it was their system. Was told when the appoint was made service would take 90 mins, took over 3 hours to rotate to winter tires. More
The problem was identified, the part was in stock and installed and I was back on the road with a clean car. Did I mention that the car was really clean, thanks MBKC. installed and I was back on the road with a clean car. Did I mention that the car was really clean, thanks MBKC. More
T.J. 👉🏽 From start to finsh was great‼️ Also, the youngman who assisted me for check-in/check-out was great as well. My car was serviced on 11/05 ✨🚗✨😍✨ youngman who assisted me for check-in/check-out was great as well. My car was serviced on 11/05 ✨🚗✨😍✨ More