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Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Sprinter service at this dealership is excellent. My service rep, Johnny Kartsonis, is very thorough and professional. I had warranty work done (rear wheel sensors) and we were keeping on eye on a slig service rep, Johnny Kartsonis, is very thorough and professional. I had warranty work done (rear wheel sensors) and we were keeping on eye on a slightly leaking power steering hose which they took care of on this visit at a reasonable (for MB!) price. I trust my Sprinter 3500/Itasca Navion RV with these guys! More
It has been the best experience with this establishment!! Everyone is courteous And helpful!! Special shout out to Blake Toomay, he has been so helpful!! His customer service skills are A+!!!!! Everyone is courteous And helpful!! Special shout out to Blake Toomay, he has been so helpful!! His customer service skills are A+!!!!! More
Brought my Sprinter RV in for a turbo resonator and bracket and Service B. Johnny explained what was involved, what the costs would be and how long it would take. He didn't push on a couple of things t bracket and Service B. Johnny explained what was involved, what the costs would be and how long it would take. He didn't push on a couple of things that I can handle myself and my rig was competed on time and on budget. This is what dealer service should be everywhere. More
Provided great communication throughout the process. Blake assured me of being able to accomplish my repair in a timely manner and got me back on the road. Blake assured me of being able to accomplish my repair in a timely manner and got me back on the road. More
Been a customer of this dealership for many years. On my third machine from them. This dealer is outstanding - has been all along. They do the job right, and your car goes home fixed - and CLEAN. Lisa is third machine from them. This dealer is outstanding - has been all along. They do the job right, and your car goes home fixed - and CLEAN. Lisa is a great front person for your experience, and the rest of the support staff as well. Take the time to visit them. Won't be sorry. More
I waited over an hour just to let the technician know why I was bringing in my car. My car was kept for two days with no feedback until 4:30 the second day! It was just a text which said Mercedes could not I was bringing in my car. My car was kept for two days with no feedback until 4:30 the second day! It was just a text which said Mercedes could not get my car to duplicate the issue. I drove out of Mercedes with my car and had the issue twice before I got home less than five miles away!! Not pleased or satisfied. I’ll be taking my car to Aristocrat. More
This was my first time to work with Blake taking my GLB in for it’s first service. Great experience, friendly and attentive. Love Mercedes Benz of KC! in for it’s first service. Great experience, friendly and attentive. Love Mercedes Benz of KC! More
I worked with Brad Fajardo on a specific vehicle I was I worked with Brad Fajardo on a specific vehicle I was interested in. His communication from setting up an appointment to the delivery of the vehicl I worked with Brad Fajardo on a specific vehicle I was interested in. His communication from setting up an appointment to the delivery of the vehicle was top notch. I appreciated his knowledge and extremely fair trade in value of my vehicle. Zero pressure and made me feel comfortable and pleased with the experience. I would highly recommend Brad for anybody looking for a luxury car or SUV. Mercedes Benz of KC is a place you should check out! Craig H - Kansas City More
Excellent service and help from Matt Hoover. Always pleasant and helpful. Makes service easy for me. I trust their suggestions completely. Thanks for a job well done. pleasant and helpful. Makes service easy for me. I trust their suggestions completely. Thanks for a job well done. More