Mercedes-Benz of Kansas City South

Staff is very courteous, efficient and professional. They accommodated my needs and treated us very well accommodated my needs and treated us very well More

My new Service Adviser brought back the confidence and trust that I needed to bring my car here for service . Courtesy and taking time to explain the technical work that was done means a lot. Thank you JM trust that I needed to bring my car here for service . Courtesy and taking time to explain the technical work that was done means a lot. Thank you JM More

Lisa Graham is very.pleasant to work with. also very knowledgeable and able to answer any questions. knowledgeable and able to answer any questions. More

Brad went above and beyond and made my shopping and buying experience fantastic!! He took great care of me and his service was A+++++ buying experience fantastic!! He took great care of me and his service was A+++++ More

Michael in the service department was so attentive to detail and went above and beyond to assist us while we replaced a window after our car was broken into. He was knowledgeable and generous with his t detail and went above and beyond to assist us while we replaced a window after our car was broken into. He was knowledgeable and generous with his time even going so far as to help vacuum up some leftover pieces we found before leaving. Highly recommend this dealership based on Michael’s professionalism alone! More

This was the first time I worked with Cody.and his service was excellent. His quotes on cost were acurate service was excellent. His quotes on cost were acurate More

If you need to take your car to a dealership for repairs, this is the way it should be. Courteous and prompt staff, in, out, done! Thank you Lisa Graham and MB of KC for making what is often a painful this is the way it should be. Courteous and prompt staff, in, out, done! Thank you Lisa Graham and MB of KC for making what is often a painful experience tolerable and somewhat pleasant. Ron Cork More

Cody is my service advisor and I called to let him know there was. Fluid leaking from my car. I immediately brought the car to the dealer and he assured me they would check everything. Fortunately he found there was. Fluid leaking from my car. I immediately brought the car to the dealer and he assured me they would check everything. Fortunately he found the source also let me know of an additional matter. We got both of them fixed snd my twelve year old car is like new. Thanks Cody for taking good care of my car More

Lisa was fanatic. She took great care of us and went over and above to satisfy the ghost in our car! She put our concerns above and beyond and really took care to make sure all was okie dokie. What over and above to satisfy the ghost in our car! She put our concerns above and beyond and really took care to make sure all was okie dokie. What a great experience. Best regards. Ric delaney. Kansas City More

I have only worked with TJ before and it was outstanding. This time I must say I have had better service at Walmart auto. Told to wait in waiting room... waited.... waited... waited for service technici This time I must say I have had better service at Walmart auto. Told to wait in waiting room... waited.... waited... waited for service technician so I finally went to his office and ask a question. He was on his pc. Asked for a sec. OK. Waited and waited again. Finally he ask if I had an appointment..ya. and was very short with me until I became short with him. Had to keep re-asking my questions because he kept getting off track... almost pulled my keys and walked out... TJ would always check in on me and gave updates. Nothing just yelled in the sitting area "your cars done" paid and drove off with no kind word or any words from him..did say "carwash was done"...No mash on, kept staring at my mask... last time I go in. Looks like they hired all new young staff that needs a course in people skills. Sad. 5 years been going to this place. Looking at buying a new car for my wife here.. no thanks.. More