Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Kansas City South
Kansas City, MO
839 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 839 reviews
February 09, 2022
Was very disappointed at the service this time. We bought the tire warranty when we purchased the car. I have to tell the people we are considering buying the tire waranty it was a total scam. It doesn’t cov the tire warranty when we purchased the car. I have to tell the people we are considering buying the tire waranty it was a total scam. It doesn’t cover it when your tire is damaged, they won’t say anything when you brought your car in until you go return your loaner car but give you a bill over $1000 and won’t let you leave and get your car until you paid the bill. It’s a rip off seriously. We paid 3000thousands bucks for the warranty for nothing at all. They didn’t quote us a price when we brought the car in made us think it’s free since we got the warranty. Horrible horrible experience. More
by 777k7
Employees Worked With
Matt Hoover
February 04, 2022
My new Service Adviser brought back the confidence and trust that I needed to bring my car here for service . Courtesy and taking time to explain the technical work that was done means a lot. Thank you JM trust that I needed to bring my car here for service . Courtesy and taking time to explain the technical work that was done means a lot. Thank you JM More
by Dmor
Employees Worked With
John Kartsonis, Geoff Bedine
January 20, 2022
Michael in the service department was so attentive to detail and went above and beyond to assist us while we replaced a window after our car was broken into. He was knowledgeable and generous with his t detail and went above and beyond to assist us while we replaced a window after our car was broken into. He was knowledgeable and generous with his time even going so far as to help vacuum up some leftover pieces we found before leaving. Highly recommend this dealership based on Michael’s professionalism alone! More
by Jennafer
Employees Worked With
Michael
January 15, 2022
If you need to take your car to a dealership for repairs, this is the way it should be. Courteous and prompt staff, in, out, done! Thank you Lisa Graham and MB of KC for making what is often a painful this is the way it should be. Courteous and prompt staff, in, out, done! Thank you Lisa Graham and MB of KC for making what is often a painful experience tolerable and somewhat pleasant. Ron Cork More
by rcork
Employees Worked With
Lisa Graham
January 14, 2022
Cody is my service advisor and I called to let him know there was. Fluid leaking from my car. I immediately brought the car to the dealer and he assured me they would check everything. Fortunately he found there was. Fluid leaking from my car. I immediately brought the car to the dealer and he assured me they would check everything. Fortunately he found the source also let me know of an additional matter. We got both of them fixed snd my twelve year old car is like new. Thanks Cody for taking good care of my car More
by Kansaslass
Employees Worked With
Cody Young
January 14, 2022
Lisa was fanatic. She took great care of us and went over and above to satisfy the ghost in our car! She put our concerns above and beyond and really took care to make sure all was okie dokie. What over and above to satisfy the ghost in our car! She put our concerns above and beyond and really took care to make sure all was okie dokie. What a great experience. Best regards. Ric delaney. Kansas City More
by Ric Delaney
Employees Worked With
Lisa
