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Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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First time working with Lisa, she was fine to work with I was disappointed with not receiving a loaner after making a appointment well ahead of service..I didn’t mind waiting but that’s not what I expected f was disappointed with not receiving a loaner after making a appointment well ahead of service..I didn’t mind waiting but that’s not what I expected from the dealership after all these years. Was very disappointed. More
Cody is the number one service advisor I have worked with! Always calls about anything keeps you in the loop and makes it hassle free. I almost went to aristocrats to buy a new Mercedes, but due to how with! Always calls about anything keeps you in the loop and makes it hassle free. I almost went to aristocrats to buy a new Mercedes, but due to how good service is at Mercedes’ kc I will always buy from them! Thanks Cody! More
I count on them to stay in communication and very friendly staff, They always do a thorough inspection of my car. They let you know in advance of future services needed so you can prepare accordingl friendly staff, They always do a thorough inspection of my car. They let you know in advance of future services needed so you can prepare accordingly. More
This service department clearly sets the gold standard for delivering an exceptional customer experience!! Matt H. and team provide a seamless repair process that requires minimal transactions and typica for delivering an exceptional customer experience!! Matt H. and team provide a seamless repair process that requires minimal transactions and typically gets me on my way with same day service!! More
Matt Hoover is very quick to help me to identify the problem and get it done right. He’s very knowledgeable and professional. He went above and beyond to do even little things to help my Mercedez lookin problem and get it done right. He’s very knowledgeable and professional. He went above and beyond to do even little things to help my Mercedez looking great and running good. I have been with Mercedes since 2003, I have met many good staffs over the year, but Matt, without a doubt, from my experiences, is the best of all. More