Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Cody is the number one service advisor I have worked with! Always calls about anything keeps you in the loop and makes it hassle free. I almost went to aristocrats to buy a new Mercedes, but due to how with! Always calls about anything keeps you in the loop and makes it hassle free. I almost went to aristocrats to buy a new Mercedes, but due to how good service is at Mercedes’ kc I will always buy from them! Thanks Cody! More
I count on them to stay in communication and very friendly staff, They always do a thorough inspection of my car. They let you know in advance of future services needed so you can prepare accordingl friendly staff, They always do a thorough inspection of my car. They let you know in advance of future services needed so you can prepare accordingly. More
This service department clearly sets the gold standard for delivering an exceptional customer experience!! Matt H. and team provide a seamless repair process that requires minimal transactions and typica for delivering an exceptional customer experience!! Matt H. and team provide a seamless repair process that requires minimal transactions and typically gets me on my way with same day service!! More
Matt Hoover is very quick to help me to identify the problem and get it done right. He’s very knowledgeable and professional. He went above and beyond to do even little things to help my Mercedez lookin problem and get it done right. He’s very knowledgeable and professional. He went above and beyond to do even little things to help my Mercedez looking great and running good. I have been with Mercedes since 2003, I have met many good staffs over the year, but Matt, without a doubt, from my experiences, is the best of all. More
Was very disappointed at the service this time. We bought the tire warranty when we purchased the car. I have to tell the people we are considering buying the tire waranty it was a total scam. It doesn’t cov the tire warranty when we purchased the car. I have to tell the people we are considering buying the tire waranty it was a total scam. It doesn’t cover it when your tire is damaged, they won’t say anything when you brought your car in until you go return your loaner car but give you a bill over $1000 and won’t let you leave and get your car until you paid the bill. It’s a rip off seriously. We paid 3000thousands bucks for the warranty for nothing at all. They didn’t quote us a price when we brought the car in made us think it’s free since we got the warranty. Horrible horrible experience. More