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Mercedes-Benz of Kansas City South
Kansas City, MO
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 838 reviews
March 26, 2022
I lucked out! I was a little early for my appointment and the person assigned to me hadn't returned from lunch. Cody came over and said that rather than keeping I was a little early for my appointment and the person assigned to me hadn't returned from lunch. Cody came over and said that rather than keeping me waiting, he would get me signed in. What a breath of fresh air - real customer service! What a nice young man! He couldn't have been more helpful and courteous. More
by mcliney913
Employees Worked With
Cody Uhlich
March 24, 2022
I've purchased multiple vehicles from Mercedes Benz of Kansas City and have had them serviced there since 2009. My services advisor, Johnny is always informative and the customer service is world-class! Kansas City and have had them serviced there since 2009. My services advisor, Johnny is always informative and the customer service is world-class! More
by William Miller
Employees Worked With
Johnny Kartsonis
March 24, 2022
I have always been pleased, over the past 12 years, with the services and personal attention I have received at this dealership. Cody is always pleasant and very thorough in his explanation of what service the services and personal attention I have received at this dealership. Cody is always pleasant and very thorough in his explanation of what services need to performed and why. Linda King More
by lking
Employees Worked With
Cody
March 16, 2022
Cody was very good to work with. He explained everything that was going to be done on my vehicle so there wouldn’t be any surprises. He kept me updated on the progress of the work be He explained everything that was going to be done on my vehicle so there wouldn’t be any surprises. He kept me updated on the progress of the work being performed. Great customer service. More
by deborahross78
Employees Worked With
Cody Young
March 15, 2022
We spoke with Brad Fajardo, a salesman on the phone before we went to Mercedes KC first and gave him an idea of what type of vehicle we were looking at and made and appointment with him to come in on a before we went to Mercedes KC first and gave him an idea of what type of vehicle we were looking at and made and appointment with him to come in on a Saturday. When we arrived he met us at the door and already had cars pulled in order to show us. He was friendly, professional, and most importantly knew the mechanics of each car that we looked at. We had a lot of questions since we had never bought a Mercedes before and was able to answer every question. Everyone there is friendly and knows their job well. We now own our first Mercedes Benz and will continue doing business with Brad in the future. Best dealer experience we have ever had. More
by rfurgeson66
Employees Worked With
Brand Fajardo, Geoff Bedine
March 11, 2022
Ritchie was very good to work with. Although I expected to look for months for a deal that felt right or the best we could hope to find. Ritchie found a combination deal that turned ou Although I expected to look for months for a deal that felt right or the best we could hope to find. Ritchie found a combination deal that turned out to be the one that really works for us. We both loved the previous M-B so we just stepped into this GLC and felt right at home. Now that we’ve experienced some days driving and getting close to our new and wonderful car we are even more impressed. The tech will be challenge for us with Jessie showing us how it works and offered more help whenever. ,Vern Berg More
by Onthehill
Employees Worked With
Ritchie Sexton, Fernando Ricci, Jessie (name), Geoff Bedine
March 07, 2022
Scheduled appointment for service was Jan 24th 2022 for Missouri State inspection also review of check engine light, Now is March 7th 2022 car still is not been serviced, made several calls, left several m Missouri State inspection also review of check engine light, Now is March 7th 2022 car still is not been serviced, made several calls, left several messages but never received any call backs until March 4th 2022 but still nothing resolved just lots of finger pointing and excuses, License plates have now expired so car can not be driven so needed to have car towed to another service center to preform Missouri state inspection. More
by rtony2773
Employees Worked With
John Dolittle, Matt Hoover, Lisa, William
March 07, 2022
First time working with Lisa, she was fine to work with I was disappointed with not receiving a loaner after making a appointment well ahead of service..I didn’t mind waiting but that’s not what I expected f was disappointed with not receiving a loaner after making a appointment well ahead of service..I didn’t mind waiting but that’s not what I expected from the dealership after all these years. Was very disappointed. More
by neckie
Employees Worked With
Geoff Bedine
