Mercedes-Benz of Kansas City South
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Needed brakes done snd also found transmission seemed to be slipping. Kyle assured me he would make sure it was checked out and solved. Diagnostic found te programming had to be done snd csr os good as new. be slipping. Kyle assured me he would make sure it was checked out and solved. Diagnostic found te programming had to be done snd csr os good as new. Thanks Kyle for taking good care of my car More
My service drop off was a terrible waste of time. They were unprepared, even though it was discussed 3 weeks ahead of time. Reflects lack of value for customers time. They were unprepared, even though it was discussed 3 weeks ahead of time. Reflects lack of value for customers time. More
Came in looking for a vehicle and Josh was great. We test drove several different models. Josh did an excellent job comparing the vehicles features, which helped us make our final decision. We purcha We test drove several different models. Josh did an excellent job comparing the vehicles features, which helped us make our final decision. We purchased a fabulous car. Thanks Josh! More
Brought car in to analyze a vibration and they nailed it! Timely quote and even overnighted the parts to get it done the next day! Kenneth did a great job! Timely quote and even overnighted the parts to get it done the next day! Kenneth did a great job! More
Kenny Addison was my service advisor and I could not have asked for a more professional, knowledgeable and honest customer experience! He’s a real asset to the dealership! asked for a more professional, knowledgeable and honest customer experience! He’s a real asset to the dealership! More
Had an appointment with Lias for addressing a recall on airbags replacement ( which I didnt know about ) I was given a loaner vehicle so no worries there. We were told that we had other issues During servi airbags replacement ( which I didnt know about ) I was given a loaner vehicle so no worries there. We were told that we had other issues During servicing, the tech recommended some other work to be done, and she set us up with out the door quotes and the guys had my car out when they said would. Kenneth stepped in when Lisa was out for lunch, and the process was seamless, Bravo to y'all! More
My car was taken care of immediately without an appointment. Kenneth was super patience and answered my questions with great knowledge. Thanks a lot to the group that made it happen. appointment. Kenneth was super patience and answered my questions with great knowledge. Thanks a lot to the group that made it happen. More
Have been a customer for many years and would never consider any other dealership. This time it was body work service arranged by MBKC and not only the job was outstanding but completed much earlier th consider any other dealership. This time it was body work service arranged by MBKC and not only the job was outstanding but completed much earlier than projected. More
Mr John Kartsonis and his team did an outstanding service and support solving the maintenance issue I had with my Sprinter RV. The agility and reliability of the service allowed me getting back on track with and support solving the maintenance issue I had with my Sprinter RV. The agility and reliability of the service allowed me getting back on track with my travel schedule. First class service! More