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Mercedes-Benz of Kansas City South

Kansas City, MO

4.9
838 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we. Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas. Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel. We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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13851 Madison Avenue

Kansas City, MO

64145

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Showing 838 reviews

July 22, 2022

Needed brakes done snd also found transmission seemed to be slipping. Kyle assured me he would make sure it was checked out and solved. Diagnostic found te programming had to be done snd csr os good as new. More

by Kansaslass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doolittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Jul 26, 2022 -

Mercedes-Benz of Kansas City South responded

Thank you so much for your feedback and your business.

July 15, 2022

My service drop off was a terrible waste of time. They were unprepared, even though it was discussed 3 weeks ahead of time. Reflects lack of value for customers time. More

by BenzM
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenny
Jul 15, 2022 -

Mercedes-Benz of Kansas City South responded

We are sorry to hear of your frustration. If you would please reach out to us so we might better understand the situation. Thank you. robert.hellweg@soaveauto.com

July 15, 2022

Waited for my car to be serviced and they finished before the time given initially! Very friendly service. More

by r547cpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Geoff Bedine
Jul 26, 2022 -

Mercedes-Benz of Kansas City South responded

Thank you so much for your feedback and your business.

July 13, 2022

Came in looking for a vehicle and Josh was great. We test drove several different models. Josh did an excellent job comparing the vehicles features, which helped us make our final decision. We purcha More

by Newtome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 14, 2022 -

Mercedes-Benz of Kansas City South responded

Thank you for your review and your continued business, we appreciate you.

July 13, 2022

Brought car in to analyze a vibration and they nailed it! Timely quote and even overnighted the parts to get it done the next day! Kenneth did a great job! More

by chadcalltharp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
Jul 14, 2022 -

Mercedes-Benz of Kansas City South responded

Thank you for your review and your continued business, we appreciate you.

July 13, 2022

Kenny Addison was my service advisor and I could not have asked for a more professional, knowledgeable and honest customer experience! He’s a real asset to the dealership! More

by ryanw854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Addison
Jul 14, 2022 -

Mercedes-Benz of Kansas City South responded

Thank you for your review and your continued business, we appreciate you.

July 09, 2022

Had an appointment with Lias for addressing a recall on airbags replacement ( which I didnt know about ) I was given a loaner vehicle so no worries there. We were told that we had other issues During servi More

by winstondoc2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa, Kenneth
Jul 14, 2022 -

Mercedes-Benz of Kansas City South responded

Thank you for your review and your continued business, we appreciate you.

July 08, 2022

My car was taken care of immediately without an appointment. Kenneth was super patience and answered my questions with great knowledge. Thanks a lot to the group that made it happen. More

by Customer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addison Kenneth
Jul 14, 2022 -

Mercedes-Benz of Kansas City South responded

Thank you for your review and your continued business, we appreciate you.

June 28, 2022

Have been a customer for many years and would never consider any other dealership. This time it was body work service arranged by MBKC and not only the job was outstanding but completed much earlier th More

by roch4d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hoover, John Doolittle
Jul 07, 2022 -

Mercedes-Benz of Kansas City South responded

Thank you for your business and review. We appreciate you and your business.

June 26, 2022

Mr John Kartsonis and his team did an outstanding service and support solving the maintenance issue I had with my Sprinter RV. The agility and reliability of the service allowed me getting back on track with More

by roberto.h.correa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kartsonis
Jul 07, 2022 -

Mercedes-Benz of Kansas City South responded

Thank you for your business and review. We appreciate you and your business.

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