Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
663 Reviews
Call Dealership (904) 724-1080
View Awards

10231 Atlantic Blvd

Jacksonville, FL

32225

Directions

By Type

663 Reviews of Mercedes-Benz of Jacksonville

December 20, 2024

Work was done right away. Recall was professionally done,. That 21point check was a surprise zI wasn't expecting. Getting a car wash at the end was greatly appreciated. More

by Bfollett8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Sharpe, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner
Report | Print
Dec 20, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that you had a positive experience with the recall service and appreciated the 21-point check at Mercedes-Benz and Sprinter of Jacksonville. It's great to know that our team went above your expectations, including providing a car wash! Thank you for sharing your feedback.

December 20, 2024

Everything was fabulous and Jarrod provided excellent service and went above and beyond my expectations. More

by wbrockway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
Report | Print
Dec 20, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Jarrod exceeded your expectations at Mercedes-Benz and Sprinter of Jacksonville! Thank you for sharing your positive experience with us.

December 19, 2024

Took 3 hours to get an oil change and that’s with an appointment. Camile was nice but I was disappointed of how long the service took and they still didn’t have time for the car wash. More

by Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Camile
Report | Print
December 14, 2024

Dalton was very good about constant communication and letting me know what was going on with my vehicle and when it would be ready. Very pleased with the service here. A big Thanks to Dalton and the re More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langner
Report | Print
Dec 16, 2024 -

Mercedes-Benz of Jacksonville responded

Danny, we're delighted to hear that Dalton and the team at Mercedes-Benz and Sprinter of Jacksonville kept you well-informed throughout your service. Thanks for sharing your positive experience with us!

December 11, 2024

Consistent EXCELLENT service! Our car was ready when promised and all items and services were completed. Ali is amazing! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Foltz
Report | Print
Dec 11, 2024 -

Mercedes-Benz of Jacksonville responded

Patricia, thank you for sharing your kind words with us! We're pleased to hear that Ali and the team at Mercedes-Benz and Sprinter of Jacksonville provided excellent service and delivered your car on time. Safe travels!

December 11, 2024

I’ve been dealing with Mercedes Benz of Jacksonville for the past 10 years. It’s a class team in sales, service and management. No question in my mind that the team matches the superb quality of the cars we More

by garywilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mattar
Report | Print
Dec 12, 2024 -

Mercedes-Benz of Jacksonville responded

Gary, thank you for your loyalty and kind words about our team at Mercedes-Benz and Sprinter of Jacksonville! We're delighted to hear that you've had such positive experiences with us over the years. Looking forward to serving you in the future!

December 09, 2024

Jarrod is super service advisor, communication, timing, informing…! Always performing and taking it professionally! Thanks Jarrod More

by Bakula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Adams
Report | Print
Dec 10, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Jarrod provided excellent service at Mercedes-Benz and Sprinter of Jacksonville! Thank you for sharing your positive experience with us.

December 08, 2024

Service is Very friendly, punctual, and competent. The free breakfast was delicious and was home cooked byva very nice gentleman. They repaired my problem in 2.5 hours and gave me a video summary. Al More

by dmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion
Report | Print
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear about your positive experience at Mercedes-Benz and Sprinter of Jacksonville! It's great that our team could assist you efficiently. We look forward to welcoming you back in the future!

December 08, 2024

Jonathon was great in assessing my issue and getting it resolved. Service was superb. Thanks More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon in service
Report | Print
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

Mark, thank you for reviewing Johnathon and Mercedes-Benz and Sprinter of Jacksonville! We hope to see you again down the road!

December 07, 2024

Timely professional service. .. friendly knowledgeable staff... good food in their cafe...but very high prices for parts and labor More

by mkmddx001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
Report | Print
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with us at Mercedes-Benz and Sprinter of Jacksonville! We're glad to hear that our team provided timely and professional service, and we appreciate your feedback on pricing. If there's anything else we can do for you, just let us know!

1
2
...
67